Business Operation & Digital Growth Executive

Business Operations Executive

We are looking for a smart, organized, and tech-savvy Business Operations Executive to manage the back-office operations and digital growth of our retail business.

Key Responsibilities

• Maintain customer database and sales records.
• Follow up with customers and conduct cold calling to customers, dealers, and retailers.
• Build relationships with remote retailers and business partners.
• Maintain accounts using Tally or other accounting software.
• Record daily sales, purchases, expenses, and profits.
• Prepare Profit & Loss reports and business performance reports.
• Maintain stock records, inventory reports, and stock valuation.
• Generate computerized invoices.
• Manage online banking activities and coordinate with PhonePe, Paytm, Pine Labs, Bajaj Finserv, EMI partners, and other financial service providers.
• Manage social media platforms including Instagram, Facebook, YouTube, WhatsApp Channel, X (Twitter), Threads, Google Business Profile, Website, and OLX.
• Create posts, reels, banners, and promotional content using AI tools such as ChatGPT and Canva.
• Plan and execute digital marketing and advertising campaigns.
• Coordinate with marketing agencies and external partners.
• Stay updated with offers, promotions, and campaigns from major brands and marketplaces.
• Prepare monthly business growth and marketing plans.
• Maintain employee attendance and business documentation.
• Prepare daily, weekly, and monthly reports.
• Send AI-assisted promotional messages to customers where appropriate.
• Perform other business operations and administrative tasks assigned by management.

Requirements

• Proficiency in Tally, Microsoft Excel, and Google Sheets.
• Good knowledge of digital marketing, social media, and e-commerce.
• Familiarity with AI tools such as ChatGPT and Canva.
• Fluency in English, Bengali, and/or Urdu/Hindi.
• Strong communication, organizational, and multitasking skills.
• Ability to work independently and take ownership of business operations.

Location: Mirza Ghalib street

Employment Type:Full-time