Back Office Executive

Job Description – Back Office ExecutivePosition: Back Office Executive – Academic & Student Operations

Location: Kolkata

Employment Type: Full-time

Experience: 1–2 years

Industry: Education / Coaching

About the RoleWe are looking for a detail-oriented and organised Back Office Executive to support day-to-day academic, student and administrative operations. The role involves maintaining records, coordinating with students and faculty, managing course-related data and ensuring smooth execution of operational activities.

• Key ResponsibilitiesMaintain and update student records, admission details and course data.
• Manage student enrolment, batch allocation and access-related requirements.
• Coordinate with faculty and academic teams regarding classes, tests, study materials and recordings.
• Upload and organise study materials, class recordings, tests and other academic content on relevant platforms.
• Maintain attendance records and follow up on pending operational requirements.
• Handle student queries related to access, classes, materials and other administrative matters.
• Maintain and update data in Excel, Google Sheets and CRM/management systems.
• Coordinate for books, study materials, courier and delivery-related requirements.
• Assist in maintaining fee records, receipts and other admission documentation.
• Prepare basic reports and daily/weekly operational updates.
• Ensure timely completion of assigned tasks and maintain proper documentation.
• Coordinate between different teams to resolve student and operational issues.
• RequirementsGood organisational and coordination skills.
• Good working knowledge of MS Excel, Google Sheets and MS Office.
• Comfortable handling data and maintaining records accurately.
• Good communication skills in English, Hindi and Bengali.
• Ability to multitask and work within deadlines.
• Responsible, systematic and attentive to detail.
• Basic knowledge of CRM/software tools will be an advantage.
• Prior experience in education, coaching, back-office operations or administration will be preferred.

Key SkillsData Management | Coordination | Student Support | MS Excel | Documentation | Academic Operations | Communication | Attention to Detail

Ideal CandidateSomeone who is organised, dependable and comfortable handling multiple operational tasks simultaneously, with a strong focus on accuracy and timely execution.

CompensationSalary: 12-16k per month

Additional: Performance/role-based incentives, if applicable.