Telesales Executive

Inbound & Outbound Calling Sales Executive

Department: Sales

Process: Inbound & Outbound Calling

Industry Preference: Telecom / BPO / Call Centre

Employment Type: Full-Time

Experience: 1–3 Years preferred

Job SummaryWe are looking for a motivated and target-oriented Inbound & Outbound Calling Sales Executive to handle customer interactions, generate and convert sales opportunities, and achieve assigned sales targets. Candidates with experience in the Telecom industry will be preferred.

• Key ResponsibilitiesHandle both inbound and outbound customer calls professionally.
• Understand customer requirements and recommend suitable products/services.
• Explain product features, plans, pricing, offers, and benefits to customers.
• Generate sales through outbound calls and convert inbound enquiries into sales.
• Follow up with prospective and existing customers to close sales.
• Handle customer objections and provide effective solutions.
• Achieve daily, weekly, and monthly sales targets.
• Maintain accurate customer and sales records in the CRM/calling system.
• Perform upselling and cross-selling wherever applicable.
• Ensure excellent customer service and maintain professional communication.
• Follow company processes, quality standards, and compliance guidelines.
• Coordinate with relevant teams for order processing and customer issue resolution.
• Candidate RequirementsMinimum 1 year of experience in telesales, telecalling, inbound/outbound sales, BPO, or customer service preferred.
• Telecom sales experience will be an added advantage.
• Good verbal communication and convincing skills.
• Strong customer-handling and objection-handling skills.
• Target-oriented and self-motivated.
• Ability to work in a fast-paced calling environment.
• Basic computer knowledge and familiarity with CRM/calling software.
• Candidates with strong communication skills and a sales-oriented approach are encouraged to apply.

Key SkillsInbound Calling | Outbound Calling | Telecom Sales | Telesales | Customer Handling | Lead Conversion | Upselling | Cross-selling | Objection Handling | Sales Closing | Communication Skills | Target Achievement | CRM

Preferred CandidatesCandidates from Telecom, BPO, Call Centre, Telesales, Inbound Sales, Outbound Sales, or Customer Service backgrounds will be preferred.