Customer Care Supervisor
DWC Technologies Private LimitedFixed
₹25,000 - ₹40,000
Earning Potential
₹40,000
Fixed
₹25,000 - ₹40,000
Earning Potential
₹40,000
Work from Office
Full Time
Night Shift
Min. 3 years
Good (Intermediate / Advanced) EnglishJob highlights
73 applicants
Benefits include: PF, Travel Allowance (TA), 5 working days, One-way cab, Two-way cab
Job Description
WE’RE HIRING | ON-CALL SUPERVISOR
Customer Service | Service Delivery | Team Leadership
Are you someone who can handle customers, numbers, people & pressure — all at the same time?
DWC Technologies is looking for an experienced On-Call Supervisor who can take ownership of service delivery and ensure a smooth customer experience.
Position:- On-Call Supervisor – Customer Service & Service Delivery
Location: Kolkata
WHO CAN APPLY?
✔️ Candidates with relevant experience in Customer Service / Service Delivery / Contact Centre operations
✔️ Strong knowledge of numbers, MIS & performance metrics
✔️ Good working knowledge of MS Excel
✔️ Strong understanding of Customer Experience (CX)
✔️ Excellent communication and interpersonal skills
✔️ Ability to monitor team performance and drive service quality
✔️ Strong problem-solving and decision-making skills
✔️ Ability to handle escalations and operational challenges
WE'RE LOOKING FOR SOMEONE WHO CAN: Understand the numbers.Lead the team.Handle the customer.Own the outcome.
If you have the domain experience + Excel skills + customer-first mindset, we want to hear from you.
📩 Apply now or Send your resume to Supriya@ +91 8583938711 and take the next step in your career with DWC Technologies
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Field JobPart TimeFull TimeAny experienceNo English RequiredYou can expect a minimum salary of 25,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed 10th or Below 10th degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 10 Oct 2026. For more details, download apna app and find Night Shift jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!