Executive Assistant

Job Description: Executive Assistant (EA) – Sales & Customer Relationship Management

Department: Sales & Business Development

Job Title: Executive Assistant (EA)

Industry: Industrial Machinery / B2B Sales

Job Type: Full-time

Job Summary

We are looking for a proactive, organized, and confident Executive Assistant (EA) to support our sales and business development activities. The candidate will be responsible for generating leads, managing customer relationships, coordinating quotations, handling follow-ups, and maintaining an accurate CRM database.

The ideal candidate should have excellent communication skills, basic computer knowledge, a professional approach to customer interactions, and a willingness to learn about industrial machinery and B2B sales.

• Key ResponsibilitiesLead Generation: Identify potential customers and generate new business leads through online research, LinkedIn, social media, and other sources.
• Customer Relationship Management: Communicate with prospective and existing customers through phone calls, WhatsApp, and email.
• Sales Coordination: Assist the sales team in preparing and coordinating quotations, sharing product information, and responding to customer inquiries.
• Follow-ups: Regularly follow up with customers regarding quotations, inquiries, pending responses, and potential business opportunities.
• CRM Management: Maintain and update customer databases, lead details, communication records, and sales follow-up status accurately.
• Data Management: Maintain sales reports, customer lists, and follow-up trackers using MS Excel and Google Sheets.
• Administrative Support: Assist the sales team with scheduling, documentation, reporting, and other day-to-day coordination activities.
• Digital Tools: Use LinkedIn, Instagram, and AI tools to support lead generation, customer research, and sales communication.
• Learning & Development: Develop a basic understanding of industrial machinery, product applications, and B2B sales processes.

Required Skills & Qualifications

• Good verbal and written communication skills in English and Hindi.
• Confidence in making customer calls and communicating professionally.
• Good written communication skills for WhatsApp and email.
• Working knowledge of MS Excel, MS Word, email, and Google Sheets.
• Strong follow-up, time management, and organizational skills.
• Ability to maintain accurate customer records and manage multiple tasks.
• A proactive attitude, willingness to learn, and a customer-focused approach.
• Basic knowledge of LinkedIn, Instagram, and AI tools will be an added advantage.
• Interest in industrial machinery, sales coordination, and business development.

Interested candidate can share their resume on 8750698000