Operations Manager (Growth) Saas IT Product
Trilog Technologies Private LimitedFixed
₹15,000 - ₹35,000
Average Incentives*
₹10,000
Earning Potential
₹45,000
Fixed
₹15,000 - ₹35,000
Average Incentives
₹10,000
Earning Potential
₹45,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 6 months
Basic EnglishJob highlights
Walk-in interview
Date: 29 Oct 2026 - 31 Oct 2026 | Time: 10.00 am - 08.00 pm...
Benefits include: Travel Allowance (TA), Internet Allowance, Food/Meals
Job Description
Job Title: Operations Manager - Growth
Company Details
Company Name: Trilog Technologies Pvt. Ltd. (Product: Jwellog)
Location: Jaipur, Rajasthan
Job Type: Full-Time
Experience Required: 1-5 Years
Industry: SaaS / IT
Job Summary
Own the post-sales engine for Jwellog, our Jewellery Management SaaS. We are looking for an experienced Operations Manager to handle client success, team leadership, renewals, and workflow optimization.
Core Ownership & Responsibilities
1. Existing Client Success: Manage onboarding, adoption, retention, and overall account health.
2. AMC Renewals & Collections: Handle due tracking, follow-ups, payment closure, and MIS.
3. Support Team Leadership: Oversee tickets, SLAs, escalations, and team performance.
4. Daily Training Planner: Drive product, process, communication, and call coaching.
5. SOPs, MIS & Workflow: Maintain trackers, compliance, reporting, and process improvement.
6. Sales-to-Post-Sales Bridge: Ensure structured handover and zero commitment gaps.
Candidate Requirements
Must have hands-on SaaS / IT operations experience.
Proven track record in team handling and managing client escalations.
Strong workflow ownership and communication skills.
How to Apply
Email: contact@jwellog.com
WhatsApp: +91 95880 70772
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
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The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
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