E-Commerce Manager

Job Description – E-commerce Manager

Experience: 3–4 Years

Department: E-commerce / Marketplace

Location: Jaipur

Employment Type: Full-Time

About the Role

We are looking for an experienced and result-oriented E-commerce Executive to manage and grow our E-commerce and Quick Commerce business. The ideal candidate should have hands-on experience managing Amazon E-trade and Quick Commerce platforms, along with strong analytical and Excel skills.

The candidate will be responsible for day-to-day marketplace operations, sales growth, inventory management, catalogue management, promotions, reporting, and coordination with marketplace teams.

Key Responsibilities

E-commerce / Marketplace Management

- Manage day-to-day operations on Amazon E-trade and other E-commerce platforms.

- Handle product listings, catalogue updates, pricing, promotions, inventory and order-related activities.

- Monitor sales, traffic, conversion, returns, cancellations and overall marketplace performance.

- Coordinate with marketplace teams for POs, FC appointments, inventory availability, listing issues, pricing and operational concerns.

- Track and resolve issues related to inventory, payments, deductions, returns, claims and marketplace operations.

- Monitor product availability and ensure healthy in-stock levels across marketplaces.

- Analyse sales and identify opportunities for improving revenue and profitability.

Quick Commerce Management

- Manage and coordinate business operations across Blinkit, BigBasket, Swiggy Instamart, Zepto and DMart Ready.

- Monitor daily sales, inventory, availability, orders and fulfilment across Quick Commerce platforms.

- Coordinate with category managers / account managers for POs, replenishment, stock availability, pricing, promotions and visibility.

- Track store/warehouse-level inventory and identify OOS issues.

- Analyse platform-wise performance and implement actions to improve sales and availability.

- Support onboarding and launch of new SKUs across Quick Commerce platforms.

Data Analysis & Reporting

- Prepare and maintain daily, weekly and monthly E-commerce & Quick Commerce performance reports.

- Analyse key metrics such as Sales, ASP, Units, Conversion Rate, Traffic, OOS %, Returns, Inventory, Gross Margin and profitability.

- Develop Excel-based dashboards and reports for management.

- Identify trends, gaps and opportunities through data analysis and provide actionable insights.

- Maintain accurate SKU-wise and platform-wise sales and inventory trackers.

Excel & Analytical Skills

- Strong working knowledge of Microsoft Excel / Google Sheets.

- Ability to handle large datasets and create structured MIS reports.

- Knowledge of dashboards and advanced Excel functions will be an added advantage.

Required Skills & Experience

- 3–4 years of relevant experience in E-commerce / Marketplace Operations.

- Hands-on experience with Amazon E-trade is mandatory/preferred.

- Experience handling Blinkit, BigBasket, Swiggy Instamart, Zepto and DMart Ready will be highly preferred.

- Strong understanding of E-commerce and Quick Commerce business operations.

- Good knowledge of inventory, orders, POs, pricing, promotions, returns and marketplace operations.

- Strong analytical and problem-solving skills.

- Excellent knowledge of Excel and data analysis.

- Good communication and coordination skills.

- Ability to work independently and manage multiple marketplaces simultaneously.

- Experience in working with OMS/ERP systems such as EasyEcom, Unicommerce, etc. will be an added advantage.

Preferred Candidate Profile

The ideal candidate should be data-driven, proactive and commercially oriented, with strong hands-on marketplace experience. The candidate should be comfortable working with marketplace account managers, analysing business performance, identifying operational gaps and taking ownership of day-to-day E-commerce and Quick Commerce operations.