Telecaller

Telecaller – EdluminaCompany: Edlumina

Position: Telecaller

Job Type: Full-Time

Location: Hyderabad

Job SummaryEdlumina is looking for an enthusiastic and confident Telecaller to connect with prospective students/parents, understand their requirements, explain our educational programs, and support the enrollment process.

• Key ResponsibilitiesMake outbound calls to prospective students and parents.
• Explain Edlumina’s courses, programs, and services clearly.
• Understand customer requirements and provide relevant information.
• Follow up with leads through calls and messages.
• Maintain accurate records of calls, leads, follow-ups, and conversions.
• Schedule counseling sessions, demos, and appointments.
• Handle customer queries professionally and provide appropriate assistance.
• Coordinate with the sales/admissions team for further follow-up.
• Achieve assigned daily/weekly/monthly calling and lead-conversion targets.
• Maintain a positive and professional relationship with students and parents.
• RequirementsAny Graduate / Undergraduate with good communication skills.
• Freshers and experienced candidates can apply.
• Excellent verbal communication and interpersonal skills.
• Comfortable speaking with students and parents over the phone.
• Basic computer knowledge and ability to maintain records.
• Good follow-up and convincing skills.
• Positive attitude and willingness to achieve targets.
• Preferred SkillsTelecalling / Customer Support
• Lead Generation & Follow-up
• Student Counselling
• Communication Skills
• Customer Relationship Management
• Basic MS Office / CRM knowledge
• What We OfferProfessional and supportive work environment.
• Learning and career-growth opportunities.
• Performance-based incentives.
• Opportunity to work in the education and technology sector.

Interested candidates can apply now and become part of the Edlumina team.

Contact :72079 19246 Mail: edgrow30@gmail.com