Store Manager

*Manage daily store operations and ensure smooth functioning of the outlet.

*Achieve and exceed monthly sales and revenue targets.

*Monitor store expenses, wastage, inventory, and operational costs.

*Ensure high standards of customer service and customer satisfaction.

*Train, supervise, motivate, and manage store staff.

*Prepare staff schedules and ensure adequate manpower during peak hours.

*Maintain Keventers’ standards for product quality, presentation, hygiene, and service.

*Monitor inventory levels and coordinate timely replenishment of stock.

*Conduct regular stock checks and minimize wastage and pilferage.

*Ensure compliance with food safety, hygiene, and company policies.

*Handle customer complaints and resolve issues professionally.

*Monitor cash handling, billing, daily collections, and store closing procedures.

*Analyze daily/weekly sales reports and take corrective actions where required.

*Coordinate with the operations, supply chain, and management teams.

*Ensure the store, equipment, and customer areas are clean and well maintained.

*Implement company promotions and ensure proper execution of marketing activities.

*Maintain accurate operational records and reports.