Software Engineering -SMTS

Software Engineering -SMTS

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

Job Overview

As a Senior SPARK Engineer on the Salesforce Industries Cloud team, you will help ensure that complex, business-critical Salesforce implementations are scalable, performant, resilient, and aligned with platform best practices. You will combine the architecture judgment of a Solution Architect with the hands-on diagnostic and engineering depth of a Performance Engineer.

You will conduct focused architecture and performance assessments across Salesforce Industries solutions, examining solution designs, custom code, data models, integrations, transaction flows, and non-functional requirements. You will identify risks early, validate designs against realistic workloads and platform constraints, diagnose performance bottlenecks, and provide practical recommendations to implementation teams.

This is a deeply technical advisory role rather than a delivery ownership, presales, or account management role. You will partner primarily with Salesforce engineering, product, Customer Success, architects, and implementation teams. Customer interaction is generally limited to targeted technical discovery sessions, design reviews, and findings readouts. The role does not require routine travel or continuous onsite customer engagement.

What You'll Do

• Lead architecture, scalability, and performance assessments for sophisticated Salesforce Industries Cloud implementations.

• Review end-to-end solution architecture, including Salesforce configuration and customization, Apex, Industries Cloud components, data models, integrations, APIs, asynchronous processing, and security boundaries.

• Analyze business-critical transaction paths to identify latency, throughput, concurrency, resource-consumption, reliability, and data-integrity risks.

• Evaluate solutions against Salesforce platform constraints, including governor limits, CPU and heap usage, SOQL selectivity, DML patterns, record locking, data skew, payload size, and large-data-volume behavior.

• Translate business volumes and growth projections into testable workload models covering peak TPS, concurrency, data cardinality, retention, batch volumes, and worst-case transactions.

• Review non-functional requirements and establish measurable performance budgets, acceptance criteria, and production-readiness indicators.

• Inspect and debug code, queries, logs, traces, and runtime telemetry to isolate bottlenecks across application, integration, data, user-interface, and platform layers.

• Recommend improvements such as bulkification, selective query design, indexing, caching, asynchronous processing, transaction decomposition, data lifecycle strategies, and resilient integration patterns.

• Assess transactional integrity and operational behavior, including retries, idempotency, partial failures, rollback, race conditions, locking, observability, and recovery.

• Produce clear architecture and performance findings, risk assessments, implementation gates, and prioritized remediation recommendations supported by evidence.

• Track critical findings through validation and closure in partnership with product, engineering, Customer Success, and implementation teams.

• Contribute reusable patterns, review methods, automation, and technical guidance to improve SPARK and Industries Cloud engineering practices.

• Apply AI-assisted engineering tools responsibly to accelerate design analysis, investigation, documentation, and repeatable delivery activities

Required Qualifications

• 10+ years of relevant experience across software engineering, Salesforce architecture, technical consulting, and performance validation, including repeated success with large-scale enterprise systems. Strong hands-on experience reviewing, or troubleshooting solutions on the Salesforce platform

• Experience with Salesforce Industries Cloud or comparable industry-specific enterprise applications and complex implementation patterns. Preferably experience with one or more Salesforce Industries solutions, such as Financial Services, Health and Life Sciences, Communications, Media, Energy and Utilities, Public Sector, Insurance, or Loyalty Management.

• Strong knowledge of Apex, SOQL, DML, asynchronous Apex, APIs, integration patterns, data modeling, and Salesforce platform governor limits.

• Demonstrated ability to define system architecture, identify gaps between current and desired states, and recommend solutions that are scalable, maintainable, and aligned with business outcomes.

• Experience analyzing and resolving performance issues in distributed, multi-tier applications using logs, traces, profiling data, query plans, and system metrics.

• Expert understanding of performance measures such as latency, throughput, concurrency, CPU, memory, database utilization, network behavior, and error rates.

• Experience designing workload models, performance tests, or automation that reproduces realistic user and system behavior and detects regressions.

• Development and debugging experience in Apex and at least one general-purpose language such as Java or Python.

• Ability to assess large-data-volume designs, query selectivity, indexing, transaction boundaries, locking, and synchronous versus asynchronous processing tradeoffs.

• Experience reviewing architecture artifacts, process flows, sequence diagrams, API contracts, user stories, and technical or functional designs.

• Strong analytical skills and the ability to distinguish measured findings from assumptions, quantify technical risk, and drive issues to resolution.

• Strong written and verbal communication skills, with the ability to explain complex technical concepts and recommendations to architects, developers, product teams, and program stakeholders.

• Ability to work independently across multiple workstreams while collaborating effectively with geographically distributed teams.

Preferred Experience

• Consulting or technical advisory experience, particularly in regulated or high-scale industries.

• Salesforce certifications or accreditations relevant to architecture, development, Industries Cloud.

• Experience assessing high-volume APIs, event-driven architectures, batch processing, mobile or browser performance, and multi-system integration flows.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Experience Level

Senior Level