Sales & Marketing Executive

About Houspire

Houspire is an AI-powered online interior design company helping homeowners transform their spaces through professional interior design services, 3D visualizations, and technology-driven workflows.

We’re looking for a Client Communications & Conversion Manager who will be responsible for speaking with prospective clients who have already shown interest in Houspire, understanding their requirements, explaining our services clearly, and helping them confidently move from an enquiry to a paid design engagement.

This is primarily a warm-lead conversion role, not a cold-calling role. The focus is on excellent client communication, relationship building, structured follow-ups, and conversions.

Key Responsibilities

• Connect with warm leads and incoming enquiries through calls, WhatsApp, and other communication channels
• Understand each client's home, design requirements, expectations, budget, and concerns
• Clearly explain Houspire's services, process, deliverables, timelines, and pricing
• Recommend the most suitable Houspire service/package based on the client's requirements
• Build trust with prospective clients and guide them through their decision-making process
• Handle questions, objections, pricing concerns, and hesitation with patience and confidence
• Follow up consistently with interested leads without making the interaction feel overly sales-driven
• Drive qualified leads towards successful paid conversions
• Maintain accurate records of conversations, follow-ups, lead status, and conversions
• Re-engage promising leads who have gone inactive
• Coordinate with the design team for a smooth handover after conversion
• Identify recurring client questions, objections, and feedback to help improve Houspire's sales process

What We're Looking For

• Excellent verbal and written communication skills
• Strong command of English and Hindi; additional languages are a plus
• Strong interpersonal skills and the ability to build rapport quickly
• A patient, empathetic, confident, and persuasive communication style
• Ability to listen carefully and understand what a client actually needs
• Comfortable discussing pricing, handling objections, and closing a sale
• Strong follow-up discipline and ownership of leads
• Ability to manage multiple client conversations simultaneously
• Organized and comfortable working with WhatsApp, CRM tools, spreadsheets, and digital communication platforms
• Self-driven and capable of working effectively in a hybrid environment

• • Target-oriented while maintaining a positive client experience