Jewellery Sales Associate

Job Description – Gold Jewellery Sales Executive

Job Title: Gold Jewellery Sales Executive

Department: Retail Sales

Industry: Gold and Diamond Jewellery

Location: Jewellery Showroom

Job Summary

We are looking for a customer-friendly and target-oriented Gold Jewellery Sales Executive to assist customers in selecting gold jewellery, explain product details, and achieve showroom sales targets while providing excellent customer service.

Key Responsibilities

• Welcome customers and understand their jewellery requirements.
• Explain gold jewellery designs, purity, carat, weight, making charges, and pricing.
• Assist customers in selecting gold chains, rings, bangles, necklaces, earrings, and other jewellery.
• Explain gold rates, discounts, offers, and billing details.
• Achieve daily, weekly, and monthly sales targets.
• Handle customer queries, objections, and complaints professionally.
• Maintain jewellery display, cleanliness, and proper product presentation.
• Follow showroom procedures for jewellery handling, security, and stock management.
• Maintain good relationships with existing customers and encourage repeat business.
• Coordinate with the billing and inventory teams for smooth transactions.

Skills Required

• Good communication and customer-handling skills.
• Knowledge of gold jewellery, purity, and pricing.
• Sales negotiation and convincing skills.
• Ability to achieve sales targets.
• Basic computer and billing knowledge.
• Honest, responsible, and attentive while handling valuable jewellery.

Qualification

• : 10th, 12th, or graduate; as per company requirements.

Experience:

• 1–3 years in jewellery retail sales preferred.
• Freshers with good communication and sales skills may also apply.
• Working Conditions : Full-time showroom position.
• Rotational shifts or weekly holidays as per company policy.
• Salary, incentives, and other benefits as per company policy.

Performance Indicators

• Monthly sales achievement.
• Customer satisfaction and repeat sales.
• Product knowledge and conversion rate.
• Compliance with showroom security and stock-handling procedures.