International Voice Process

Apical Softsolutions Private Limited
Madhapur, Hyderabad
₹20,000 - ₹35,000 monthly

Fixed

₹20,000 - ₹35,000

Earning Potential

₹35,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

140 applicants

140 applicants

Job Description

📢 WE ARE HIRING! – CUSTOMER SUPPORT REPRESENTATIVE 📢


🏢 Process: Inbound Customer Support (International Voice Process)

📍 Location: Madhapur, Hyderabad

🏢 Work Model: Work From Office

⏰ Shift Timings: 8:00 AM IST to 6:30 PM IST

💼 Job Type: Full-Time

💰 Salary Package: ₹2.6 LPA – ₹5 LPA


🎓 Eligibility Criteria


✅ Qualification: Graduation / Post-Graduation

✅ Experience: Freshers to 1 year of experience

✅ Experience in an International Voice Process is preferred

✅ Good verbal and written communication skills

✅ Willingness to work in US shifts

✅ Ability to complete mandatory training and certification


💻 Job Responsibilities


🔹 Handle inbound customer calls professionally.

🔹 Resolve customer queries and provide accurate information.

🔹 Verify customer details securely.

🔹 Update customer records in the system.

🔹 Escalate complex issues to the appropriate team.

🔹 Maintain call quality and customer satisfaction.

🔹 Follow company policies and procedures.


📌 Important Details


❌ Cab Facility: Not Available

📞 Contact for More Details


👩‍💼 Mounika – HR: 7780382231

👩‍💼 Saritha – HR: 9247914077

📢 Interested candidates, please share your updated CV with the HR Team


📢 Share this opportunity with your friends and help them start their career in the International Voice Process!

Job role

Work location
Work locationRR Towers, Doctor's Colony, Madhapur, Hyderabad, Telangana, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsGood Communication Skills, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameApical Softsolutions Private Limited
Address
AddressRR Towers, Doctor's Colony, Madhapur, Hyderabad, Telangana, India
Job posted by Apical Softsolutions Private Limited

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You can expect a minimum salary of 20,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 29 Oct 2026. For more details, download apna app and find Night Shift jobs in Hyderabad . Through apna, you can find jobs in 64 cities across India. Join NOW!