Housekeeping Supervisor

Company: Kassel Works LLP

Location: Hyderabad, Telangana

Job Type: Full-Time (Shift-Based)

Reports To: Property Manager / Facility Manager

Job PurposeThe Housekeeping Supervisor is responsible for overseeing the daily cleanliness, hygiene, and aesthetic presentation of all shared and common spaces within the commercial building property. This role manages a dedicated team of housekeeping staff to ensure that high-traffic public zones—including main lobbies, corridors, lifts, common washrooms, parking levels, and peripheral areas—remain immaculate, safe, and welcoming for corporate tenants and visitors.

• Key Responsibilities1. Team Supervision & Workforce AllocationShift Management: Create shift rosters, manage daily attendance, and deploy staff strategically across all common areas to handle peak foot-traffic hours effectively.
• On-Floor Inspections: Conduct continuous hourly rounds of the property to inspect cleaning quality, ensure deep-cleaning schedules are met, and verify that checklists are signed off.
• Toolbox Talks: Lead daily morning briefings on grooming standards, behavior around corporate tenants, and safety protocols.
• 2. Common Area Maintenance & PresentationHigh-Traffic Zones: Ensure the main reception lobby, elevator cars, escalators, and central corridors are continuously wiped, buffed, and kept free of dust, footprints, or smudges.
• Common Washrooms: Supervise the continuous sanitization and dry-mopping of shared floor washrooms, ensuring continuous replenishment of essential consumables (soap, tissue, hand towels).
• External & Peripheral Spaces: Oversee the sweeping and maintenance of building entryways, pathways, smoking zones, cafeteria common seating, and basement parking lots.
• Spill Response: Rapidly coordinate the deployment of staff to handle sudden spills, weather-related water tracking, or glass smudges in public view.
• 3. Mechanized Cleaning & Material SafetyMachinery Operations: Supervise the correct and safe use of heavy-duty cleaning equipment (e.g., single-disc floor scrubbers, ride-on sweepers for parking, wet/dry vacuums).
• Chemical & Inventory Management: Maintain strict control over cleaning chemicals and consumables. Ensure proper dilution ratios are followed and that "Wet Floor" safety signs are always prominently displayed during operations.
• Asset Care: Ensure all common area assets, premium wall claddings, and stone floorings (marble/granite) are cleaned using only approved, non-damaging agents.
• 4. Tenant Relations & ReportingProfessional Conduct: Ensure the housekeeping team operates discreetly without obstructing the movement of corporate employees and visitors.
• Defect Reporting: Act as the eyes and ears of the facility; proactively report any fused lights, broken tiles, plumbing leaks, or safety hazards in common areas to the maintenance/engineering team.
• Documentation: Maintain daily, weekly, and monthly cleaning logs, machine maintenance records, and stock registers for facility audits.
• Qualifications & SkillsExperience: 3–5 years of experience in commercial facility management or hospitality, with at least 1–2 years as a Supervisor managing common areas in IT Parks, Premium Commercial Complexes, or Corporate Business Centers.
• Technical Knowledge: Strong expertise in mechanized cleaning processes, floor polishing/buffing techniques, and waste management systems.
• Leadership Skills: Proven ability to manage, motivate, and handle a large on-site janitorial crew.
• Languages: Fluent in spoken Telugu and Hindi; basic written and verbal English skills are required for handling checklists and reporting to the Property Manager.