Guest Services Executive
Purva Crest HotelFixed
₹18,000 - ₹22,000
Earning Potential
₹22,000
Fixed
₹18,000 - ₹22,000
Earning Potential
₹22,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
59 applicants
Benefits include: Food/Meals, Accommodation, 5 working days
Job Description
Guest Service Executive
The Guest Service Executive will be responsible for managing guest relationships, handling online review management, and ensuring a seamless guest experience.
Key Responsibilities:
- Build and maintain positive relationships with guests.
- Respond to and manage guest reviews across online platforms.
- Resolve guest concerns and ensure timely issue resolution.
- Coordinate with hotel departments and external service providers.
- Monitor and improve hotel operational processes.
- Ensure high standards of customer service and guest satisfaction.
Requirements:
- Excellent command of both English and Hindi (spoken and written).
- Strong communication and interpersonal skills.
- Ability to identify, analyze, and resolve issues effectively.
- Good understanding of hotel operations and process management.
- Experience in guest relations, review management, or hospitality is preferred.
Job role
Job requirements
About company
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The candidate should have completed 10th or Below 10th degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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