Collection Team Leader
Debtcare Enterprises Pvt LtdFixed
₹30,000 - ₹40,000
Earning Potential
₹40,000
Fixed
₹30,000 - ₹40,000
Earning Potential
₹40,000
Work from Office
Full Time
Min. 2 years
Basic EnglishJob highlights
Urgently hiring
13 applicants
Benefits include: PF, Flexible Working Hours, ESI (ESIC)
Job Description
A Collection Team Leader manages daily debt recovery operations, guides a team of collection agents, and ensures financial targets and compliance standards are met. [1, 2, 3, 4]
Key Responsibilities
- Team Management: Lead, coach, and supervise a team of 10 to 20 collection executives or agents.
- Target Achievement: Monitor Key Performance Indicators (KPIs) such as recovery rates, call metrics, and daily productivity targets.
- Escalation Handling: Handle critical customer escalations, disputes, and high-risk delinquent accounts.
- Process Compliance: Ensure all recovery practices follow company policies, local regulations, and legal guidelines (such as Debt Recovery Agent standards).
- Performance Review: Conduct regular performance evaluations, feedback sessions, and training programs to bridge skill gaps. [1, 2, 3, 4, 5]
Required Skills & Qualifications
- Experience: 2 to 6 years of experience in financial collections, credit control, or a related BPO/banking sector.
- Core Competencies: Strong leadership, negotiation, target-driven mindset, and conflict resolution.
- Certifications: Debt Recovery Agent (DRA) certification is often preferred or required for banking portfolios.
- Communication: Good verbal and written communication skills for reporting and stakeholder m
Job role
Job requirements
About company
Similar jobs you can apply for
Telecalling / BPO / TelesalesTelecaller Cum Computer Operator
Rajkumar Jain Matrimonial ServicesWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishCustomer Care Executive
HR Globe Recruitment ServiceWork from OfficeFull TimeMin. 6 monthsGood (Intermediate / Advanced) English
Senior Sales Associate
Kushals Retail Pvt LtdWork from OfficeFull TimeMin. 2 yearsGood (Intermediate / Advanced) English
Loan Processor
Legend Corporate ServicesWork from OfficeFull TimeMin. 6 monthsBasic EnglishSales & Marketing Executive
Connect 2 InsureWork from OfficeFull TimeAny experienceBasic English
Telecaller
CredflowFull TimeMin. 1 yearBasic EnglishYou can expect a minimum salary of 30,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 19 Sept 2026. For more details, download apna app and find Full Time jobs in Hyderabad . Through apna, you can find jobs in 64 cities across India. Join NOW!