Back Office Staff

Job Description:

We are looking for a reliable Back Office Executive to support our service centre's day-to-day operations. The ideal candidate will be organised, comfortable handling digital calendars, and proficient in managing records.

Key Responsibilities:

• Calendar & Communication Management: Manage and coordinate the service centre's shared mail calendar for appointments and service bookings.
• Data Management: Handle basic Excel functions to track service logs, customer details, and daily activity sheets.
• Daily Support: Assist the frontend team with basic administrative tasks to ensure a smooth flow of service center operations.

Requirements:

• Proven experience or comfort with managing mail calendars (Outlook, Google Calendar, etc.).
• Working knowledge of MS Excel (Data entry, maintaining logs, sorting, and basic formulas).
• Strong attention to detail and ability to coordinate tasks efficiently.
• Minimum Qualification: 12th Pass / Graduate.

Template 2: Store Manager

Job Title: Service Centre Store Manager

Location: [Insert Service Centre Location]

Job Type: Full-time

Job Description:

We are seeking an efficient Store Manager to oversee the core daily operations of our service centre. This role requires a balance of general operational supervision, scheduling coordination, and administrative reporting.

Key Responsibilities:

• Operational Control: Supervise the daily workflow, team attendance, and basic customer traffic within the service centre.
• Scheduling & Booking: Actively track and align service appointments using the company’s mail calendar.
• Inventory & Reporting: Maintain stock levels, tools, and spare parts tracking using basic Excel sheets.
• Process Flow: Ensure service turnaround times are met and operational bottlenecks are minimized.

Requirements:

• Prior experience in store management, retail operations, or service centre administration.
• Proficient in managing schedules and timelines through mail calendars.
• Good working knowledge of MS Excel for basic reporting