Guest Relation Executive
Alankrith JewellersFixed
₹18,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹18,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
2 applicants
Benefits include: Annual Bonus, PF, ESI (ESIC)
Job Description
Key Responsibilities
- Customer Hospitality: Greet walk-in clients warmly, guide them to appropriate showroom floors or specialists, and manage hospitality arrangements during their visit.
- Relationship Management: Develop and maintain strong relationship networks with repeat buyers and VIP clients through personalized follow-ups for special occasions (birthdays, anniversaries).
- Event Coordination: Assist in organising in-store high-tea parties, exclusive festive campaigns, preview viewings, and jewellery expos.
- Escalation Handling: Address client queries, grievances, or service delays smoothly and professionally to protect the boutique's luxury brand image.
- Operations Support: Manage front desk documentation, maintain basic customer data trackers, and coordinate with store managers to ensure a smooth floor flow.
Key Skills
- Communication: Exceptional verbal communication and interpersonal skills (fluency in English and the local language is highly prioritised).
- Appearance & Grooming: Immaculate personal grooming, posture, and present ability matching luxury retail standards.
- Product Knowledge: Ability to quickly pick up knowledge about precious metals, stone types (diamonds, polki, gold), and ongoing schemes.
- Technical Aptitude: Basic knowledge of computers, MS Excel, and Customer Relationship Management (CRM) tools.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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