Collection Team Leader

A Collections Team Leader is responsible for managing and guiding a team of field collection executives and telecalling agents to achieve monthly debt recovery targets, improve cash flow, and ensure timely payment collection while maintaining professional standards and compliance.

• Key ResponsibilitiesManage and supervise field collection executives and telecalling agents.
• Monitor daily collection activities and achieve monthly recovery targets.
• Allocate accounts, assign field visits, and track follow-ups.
• Handle overdue accounts, escalations, and difficult customer cases.
• Monitor team performance, productivity, and collection reports.
• Ensure professional customer communication and compliance with collection policies.
• Motivate team members and provide guidance to improve collection performance.
• Candidate RequirementsExperience in debt collection, loan recovery, or accounts receivable.
• Experience handling both field collection teams and telecalling agents.
• Strong team management, communication, and negotiation skills.
• Ability to achieve collection targets and prepare daily and monthly reports.
• Salary & BenefitsFixed Salary: ₹25,000–₹30,000 per month
• Petrol Allowance: ₹3,000 per month
• Additional Benefits: Performance-based incentives
• Total Fixed Monthly Earnings: ₹28,000–₹33,000, plus incentives

Preferred Candidate: A result-oriented professional with strong leadership skills and experience in managing both field and telecalling collections.