Admin & Social Media / Client Coordination Executive

About SJCS TechnologiesSJCS Technologies is a growing technology and training company providing Web Development, Digital Marketing, AI & Gen AI, Cyber Security, Data Analytics, UI/UX, internships and corporate/student training programs.

We are looking for a smart, energetic and proactive Admin & Social Media / Client Coordination Executive who can handle administrative activities while actively supporting our content, social media, client communication and business development activities.

• Key Responsibilities1. Administration & Office CoordinationHandle day-to-day administrative and office coordination activities.
• Maintain records, documents, reports and internal trackers.
• Coordinate with management, employees, trainers and clients.
• Schedule appointments, calls and follow-ups.
• Maintain daily activity and task reports.
• Coordinate training programs, meetings and other company activities.
• 2. Content Creation & ReelsCreate ideas and content for Instagram, LinkedIn, Facebook and WhatsApp.
• Be comfortable appearing in or supporting reels/video shoots, depending on campaign requirements.
• Coordinate and participate in short-form video/reel shooting.
• Write captions, hooks, scripts and promotional content.
• Create content around:
• 
  
• AI & Generative AI
• Digital Marketing
• Cyber Security
• Internships
• Student Training Programs
• Web Development
• Career & Job Opportunities
• SJCS Technologies services
• Coordinate with graphic designers/video editors whenever required.
• Maintain a regular social media content calendar.
• 3. LinkedIn & Social Media ManagementHave a strong working knowledge of LinkedIn.
• Manage and grow the company's LinkedIn presence.
• Create and publish professional LinkedIn posts.
• Identify potential clients, colleges, HR professionals, business owners and decision-makers through LinkedIn.
• Support LinkedIn lead generation and outreach.
• Manage Instagram, Facebook and other company social media accounts.
• Monitor comments, messages, enquiries and engagement.
• Research trending topics, hashtags and content ideas relevant to the company.
• 4. Client CommunicationCommunicate professionally with existing and potential clients.
• Speak confidently with clients and explain SJCS Technologies' services.
• Handle client enquiries through phone, WhatsApp, email and social media.
• Understand client requirements and coordinate with the concerned internal team.
• Follow up with prospective clients regularly.
• Maintain client follow-up records.
• Assist in converting enquiries into business opportunities.
• 5. Email & CommunicationDraft professional emails to clients, colleges and business partners.
• Send service proposals, quotations, introductions and follow-up emails.
• Maintain professional email communication.
• Follow up on sent proposals and enquiries.
• Coordinate email campaigns and outreach activities.
• Skills RequiredExcellent communication and interpersonal skills.
• Strong spoken and written English.
• Good knowledge of LinkedIn and social media platforms.
• Basic knowledge of content creation and digital marketing.
• Comfortable with reels/video shooting and content presentation.
• Good writing and creative thinking skills.
• Ability to speak confidently with clients.
• Good follow-up and coordination skills.
• Basic knowledge of Canva and social media tools is preferred.
• Good MS Office / Google Workspace skills.
• Ability to multitask and manage multiple responsibilities.
• Positive attitude and willingness to learn.
• Should be proactive rather than waiting for instructions.

Preferred CandidateThe ideal candidate should be:

• Confident and presentable
• Energetic and proactive
• Comfortable speaking with clients
• Comfortable participating in video/reel content
• Creative and social-media savvy
• Strong in LinkedIn
• Good at writing emails and messages
• Good at follow-ups
• Able to independently handle daily responsibilities
• Willing to take ownership of tasks
• Performance Expectations / KPIsDaily administrative tasks completed on time.
• Consistent social media content support.
• Regular LinkedIn posting and engagement.
• New LinkedIn connections and relevant prospects generated.
• Client enquiries responded to promptly.
• Daily client follow-ups completed.
• Professional emails sent and tracked.
• Reel/content ideas generated regularly.
• Support for lead generation and business development.
• Proper maintenance of client and company records.

Educational QualificationAny Graduate with good communication and interpersonal skills.

Candidates with experience in Administration, Social Media, Digital Marketing, Client Coordination, Telecalling, Business Development or Content Creation will be preferred.

Important RequirementThis is a multi-functional role. The candidate should be comfortable handling administration + social media + content creation + client communication + email communication + LinkedIn activities.

The candidate should be willing to actively participate in the company's growth and take ownership of assigned responsibilities.