Service Manager
Emerging SolutionsFixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Night Shift
Min. 2 years
Basic EnglishJob highlights
Urgently hiring
5 applicants
Benefits include: Mobile Allowance, Internet Allowance, Laptop
Job Description
ROLE AND RESPONSIBILITIES: SERVICE MANAGER / SERVICE TEAMLEADER / SERVICE COORDINATOR
1. Arrange engineer for Installing products at customer location after delivery.
2. Providing product demonstration and usage guidance.
3. Troubleshooting and technical support at client locations.
4. Learn and update product knowledge regularly
5. Handling repair, maintenance, and servicing of products.
6. Diagnosing technical issues and resolving them efficiently.
7. Coordinating with dispatch and tele calling team for service schedules.
8. Visiting customer sites for on-site service support.
9. Ensuring timely service as per SLA (Service Level Agreement).
10. Coordinating with OEM and venders regarding warranty and care packs.
11. Complain lock on hp site regarding any product issue.
12. Maintaining service reports and job completion records.
13. Handling warranty and non-warranty service cases.
14. Coordinating with inventory team for spare parts.
15. Testing products after repair/service.
16. Ensuring customer satisfaction during and after service.
17. Managing installation certificates and documentation.
18. Supporting CRAC completion on Government e-Marketplace (GeM).
19. Handling escalated technical complaints.
20. Providing remote support (call/video) when required.
21. Maintaining tools and equipment properly.
22. Following safety and technical standards during work.
23. Reporting daily service activities to management.
24. Reducing downtime and improving product performance.
25. Travel sometimes could be across India for installation, service, and events.
26. Conduct internal training for company employees on products.
27. Provide technical support to sales and internal teams.
28 Should have experience of team handling, system knowledge, MS excel, MS word, E mails etc.
29 Should have experience of government e marketplace (GeM)
30 Should have experience in service support, IT sector
Job role
Job requirements
About company
Similar jobs you can apply for
Civil Engineer / ArchitectCivil Site Engineer
Tche Projects Private Limited
Field JobFull TimeMin. 1 yearNo English Required
Operations Manager
Emerging SolutionsWork from OfficeFull TimeMin. 2 yearsBasic English
Office Coordinator
Oberoi Marketing Private LimitedWork from OfficeFull TimeMin. 3 yearsGood (Intermediate / Advanced) EnglishField Executive
Four-Vectors Automation Private LimitedWork from Office
Part TimeFull TimeMin. 2 yearsGood (Intermediate / Advanced) English
Video Editor
Brillion Infomedia Private LimitedWork from OfficeFull TimeMin. 1 yearNo English RequiredInterior & Civil Construction Site Supervisor
Vav WorldField JobFull TimeAny experienceBasic EnglishYou can expect a minimum salary of 20,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have studied 12th Pass and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 7 Sept 2026. For more details, download apna app and find Night Shift jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!