Sales Executive / Travel Consultant (Tourism)

Sales Executive / Travel Consultant (Tourism)Job OverviewThe Sales Executive is responsible for promoting and selling travel packages, handling customer inquiries, meeting sales quotas, and delivering customized itineraries. This role bridges the gap between client travel desires and the company’s tour offerings.

• Key ResponsibilitiesLead Generation & Prospecting: Identify potential clients, make cold calls, and follow up on inbound/outbound travel inquiries.
• Package Presentation & Customization: Understand client preferences (budget, destination, travel style) and present tailored domestic or international tour itineraries.
• Sales Conversion & Negotiation: Negotiate pricing, hotel rates, and transport options with vendors/DMCs (Destination Management Companies) and close deals.
• Client Relationship Management: Maintain post-sales contact, handle feedback or complaints, and drive repeat or referral business.
• Industry Networking: Participate in travel trade shows, exhibitions, and sales tours, and monitor competitor offerings.
• Administrative & CRM Work: Log client interactions, prepare quotations, manage invoices, and update CRM databases accurately.
• Required Qualifications & SkillsEducation: Bachelor’s degree in Hospitality, Tourism Management, Business Administration, or a related field.
• Experience: 0–1 years of proven sales experience in the travel, tourism, or hospitality industry.
• Product Knowledge: Familiarity with global or domestic tourist destinations, hotels, airlines, and visa/ticketing procedures.
• Communication Skills: Strong verbal, written, and active-listening skills with a polite, persuasive demeanor.
• Technical Proficiency: Experience with CRM software, MS Office, and online reservation or booking platforms.