Customer Service Representative

V5 Global Pvt. Ltd. (A Part of First Meridian Group) is hiring for Customer Support Representatives for our E-commerce Voice & Chat Process.

Company: V5 Global Pvt Ltd

Role: Customer Support Representative / Customer Care Executive

Process: E-commerce Process (Voice & Chat)

Work Mode: Work From Office (WFO)

Salary: 22,000 - 30,000 CTC per month (Based on Experience & Interview)

Shift: Day Shifts

Job Type: Full Time

Job Responsibilities:

1. Handle customer queries via Calls and Chat as per process requirements

2. Resolve customer complaints and provide accurate information

3. Assist customers with Orders, Payments, Delivery, Refunds & Related Issues

4. Maintain productivity, quality standards and TAT

5. Ensure excellent customer experience and satisfaction

6. Maintain proper documentation of customer interactions

Eligibility / Requirements:

1. Experience: 1-3 Years in Customer Support / BPO preferred

2. Excellent Communication Skills in English is Must

3. Versant Score: 5-6 Required

4. Good knowledge of Computer & Basic Typing Skills

5. Comfortable with Day Shifts & WFO

6. Immediate Joiners Preferred

7. Education: 12th Pass / Graduate (Any)

Interested Candidates can share their CV -

Email Id : nisha.v5cons27103@v5global.co.in

Contact No. 9911136477 (HR Nisha)

Note: This is a 100% Free Recruitment. We do not charge any fees from candidates at any stage.