Continental Cook

Superstellar Burgers – Cloud Kitchen

• Lead and manage the complete kitchen operations of the cloud kitchen, ensuring smooth and efficient daily production and dispatch.
• Supervise and manage the kitchen team, including Commis Chefs, kitchen helpers, and stewards.
• Ensure all burgers, sides, sauces, toppings, and other menu items are prepared according to approved recipes, SOPs, portion sizes, and quality standards.
• Plan daily mise en place, production, prep schedules, and batch preparation based on projected order volumes.
• Ensure orders are prepared accurately, consistently, and within the required delivery/dispatch time.
• Monitor food quality, taste, temperature, portion control, presentation, and packaging before orders are dispatched.
• Maintain strict food safety, hygiene, sanitation, HACCP, and allergen-control procedures throughout the kitchen.
• Ensure proper temperature control, labeling, date marking, storage, and FIFO rotation of all ingredients.
• Manage daily inventory, conduct stock counts, monitor consumption, and coordinate purchase requirements and replenishment.
• Control food costs by monitoring portion sizes, yields, wastage, spoilage, and overproduction.
• Develop systems to reduce food waste and improve kitchen productivity.
• Coordinate with suppliers and management to ensure the availability and quality of meat, buns, vegetables, sauces, packaging, and other ingredients.
• Maintain accurate production sheets, wastage reports, stock records, and daily kitchen checklists.
• Monitor kitchen equipment and ensure all equipment is operated safely and maintained properly.
• Establish and maintain SOPs for preparation, cooking, holding, packing, cleaning, and closing procedures.
• Train and coach kitchen staff on recipes, cooking techniques, hygiene, food safety, portion control, and efficient workstation practices.
• Allocate staff and workstations according to daily order volume and peak-hour requirements.
• Monitor online orders and coordinate closely with the dispatch/packing team to prevent missing, incorrect, or delayed orders.
• Ensure correct packaging, labeling, condiments, cutlery, and order completeness before dispatch.
• Work with management to analyze sales trends, customer feedback, food ratings, complaints, and operational issues.
• Assist in new product development, recipe testing, menu improvements, and standardization.
• Conduct regular quality checks to ensure every order maintains the brand's expected taste and consistency.
• Maintain a clean, organized, and professional cloud-kitchen environment at all times.
• Ensure proper opening, closing, deep-cleaning, pest-control, and sanitation procedures are followed.
• Handle peak-hour pressure effectively and ensure the team maintains speed without compromising food quality or safety.
• Identify operational issues and implement practical solutions to improve productivity, quality, food cost, and customer satisfaction.
• Ensure compliance with all applicable food safety, health, workplace safety, and company regulations.