Client Relationship Executive
The Lemon BowlFixed
₹30,000 - ₹60,000
Earning Potential
₹60,000
Fixed
₹30,000 - ₹60,000
Earning Potential
₹60,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
57 applicants
Job Description
Job Title: Client Order & Menu Coordination Executive
Job Role/Category: Customer Support - BPO / Voice / Blended
Location: DLF Phase III, Gurgaon
Experience: Fresher / 0-1 yr
Job Type: Full-time, On-site
About the Role
We're looking for a Client Order & Menu Coordination Executive to manage client orders for our home-delivered platted food service and catering business. You'll be the primary point of contact for clients placing orders, handling all communication over calls and WhatsApp.
Key Responsibilities
Receive and process client orders via phone calls and WhatsApp for platted food home delivery and catering services. Share and explain menu options, pricing, and customization details to clients. Confirm order details — quantity, menu items, delivery address, timing — accurately before passing to kitchen/operations. Coordinate with kitchen and delivery team to ensure timely fulfillment of confirmed orders. Send order confirmations, delivery updates, and follow-ups to clients via WhatsApp. Maintain a daily order log/tracker for all home delivery and catering orders. Handle client queries, special requests, and last-minute changes professionally. Collect feedback post-delivery and flag recurring issues to management
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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