Chat Process Executive
2Coms Consulting Pvt Ltd.Fixed
₹25,000 - ₹40,000
Earning Potential
₹40,000
Fixed
₹25,000 - ₹40,000
Earning Potential
₹40,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
Fast HR reply
HR responded to 100% candidates in last 3 days
39 applicants
Benefits include: Two-way cab
Job Description
Hiring for the Chat process non voice role in a leading captive MNC @Gurgaon
About Client
Its multinational telecommunications holding company headquartered in London. It is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.
Job Title: Customer Support Advisor - Chat (Non voice)
Work from Office
Candidate should have minimum 1 Year and above international chat experience in Customer Service role
RequirementsCandidate should have:
1.Good Communication skills
2. Handling customer through Email & chat which involves working in different time zones
3.Take Email & chat from Global clients and initiate the right response to them, positively and professionally.
4.Flexible to work in shifts.
5.Excellent English - both verbal and written communication skills
6.Knowledge of customer service principles and practices
7.Good technical knowledge
Qualification: Any UG / Graduate/ Post Graduate
Experience: Minimum 1 Year and above in Customer Service, Preferred Chat Process
Shift: Rotational
Week Off: 2 days rotational week off
BenefitsBoth Side CAB
Chance to working with captive unit.
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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