Sales and Marketing Leader

Job Description – Sales Executive / Loan Sales Executive

Job Summary

We are looking for a motivated and target-oriented Sales Manager/ Team Lead Sales Executive to join our growing team. The ideal candidate will be responsible for generating new business opportunities, engaging with customers, understanding their financial requirements, and recommending suitable loan products.

The candidate will manage the complete sales journey from lead generation and customer interaction to documentation, coordination with internal teams, and successful loan disbursal. Strong communication, relationship-building, negotiation, and sales skills are essential for this role.

Key Responsibilities

1. Lead Generation & Business Development

* Identify and generate potential customers through cold calling, field visits, referrals, digital channels, and other business development activities.

* Develop and maintain a healthy sales pipeline to achieve assigned business targets.

* Conduct market research to identify new customer segments and business opportunities.

* Follow up consistently with prospective customers to convert leads into successful applications.

2. Customer Engagement & Consultation

* Understand customers' financial requirements and recommend suitable loan products such as Personal Loans, Home Loans, Business Loans, and other applicable financial products.

* Explain product features, eligibility criteria, interest rates, documentation requirements, repayment terms, and applicable processes clearly to customers.

* Address customer queries and provide timely assistance throughout the loan process.

* Build a positive and professional customer experience from enquiry to disbursal.

3. Sales & Target Achievement

* Achieve monthly and quarterly sales targets assigned by the organization.

* Drive conversions from leads to loan applications and successful disbursals.

* Identify opportunities for cross-selling and upselling relevant financial products.

* Monitor individual sales performance and take proactive measures to improve conversion rates.

* Ensure timely follow-ups and effective pipeline management.

4. Documentation & Loan Processing

* Assist customers in completing loan applications accurately and collecting the required documentation.

* Coordinate with Credit, Operations, Risk, and other internal teams for application processing, verification, and approval.

* Ensure customer information and documentation are complete, accurate, and compliant with company policies and applicable regulatory requirements.

* Track applications throughout the processing cycle and proactively resolve documentation or process-related issues.

5. Relationship Management

* Build and maintain long-term relationships with customers to generate repeat business and referrals.

* Develop strong professional relationships with channel partners, DSA agents, builders, property dealers, corporates, and other relevant business partners.

* Maintain regular communication with existing customers and business partners to identify new opportunities.

* Deliver a high level of service and maintain strong customer relationships.

6. Reporting & Sales Tracking

* Prepare and submit daily and weekly reports covering leads, calls, visits, applications, approvals, conversions, and disbursals.

* Maintain accurate records of customer interactions, follow-ups, and application status in CRM or other designated systems.

* Monitor the status of loan applications and provide timely updates to customers.

* Share market feedback, customer insights, and sales updates with the reporting manager.

Key Skills & Competencies

* Excellent verbal and written communication skills.

* Strong interpersonal and relationship-building abilities.

* Good sales, negotiation, persuasion, and closing skills.

* Customer-focused and solution-oriented approach.

* Understanding of loan products and the overall lending process.

* Strong follow-up and lead-conversion capabilities.

* Ability to work independently as well as collaboratively with cross-functional teams.

* Comfortable working in a target-driven and fast-paced environment.

* Good time management and organizational skills.

* Basic proficiency in *MS Excel, CRM software, email, and other digital tools*.

Qualifications & Experience

* *Education:Minimum Bachelor's Degree in any discipline.

* *Experience:Prior experience in sales, banking, financial services, NBFCs, fintech, or loan sales will be preferred.

* Freshers with strong communication and sales skills may also be considered, depending on the role requirements.

Preferred Candidate Profile

* Highly motivated, energetic, and result-oriented.

* Confident in interacting with customers and business partners.

* Willing to make calls and undertake field visits when required.

* Strong focus on achieving sales targets and business growth.

* Ability to handle multiple customers and applications simultaneously.

* Professional attitude with a strong commitment to customer service and compliance.

What You Will Do in This Role

You will be responsible for generating leads, converting prospects into customers, managing loan applications, coordinating with internal teams, building customer and partner relationships, and driving successful loan disbursals while consistently achieving assigned sales targets.