Client Relationship Executive

Job Type: Full-Time

Department: Sales & Marketing 

Industry: Real Estate

Eligibility: BBA, MBA and other relevant management students

Experience: Freshers / 0–3 years

Location: Greater Noida West

Annual ctc: ₹2.50LPA – ₹3.00LPA

Incentives: Performance-based incentives in addition to the fixed salary

Job Summary:

We are looking for a motivated and results-driven Client Relationship Executive to join our real 

estate sales team. The ideal candidate will be responsible for connecting with prospective buyers, 

understanding their property requirements, generating interest in our projects, and converting 

qualified leads into site visits and successful sales.

The role requires excellent communication, strong follow-up skills, customer relationship 

management, and the ability to work toward monthly sales targets.

Key Responsibilities

• Handle incoming and outgoing calls with prospective customers and leads.

• Understand customers property requirements, budget, preferred location, and purchase 

timeline.

• Explain project details, property features, pricing, payment plans, amenities, and offers.

• Qualify leads based on customer requirements and buying intent.

• Maintain regular follow-ups with prospects through calls, WhatsApp, email, and other 

communication channels.

• Schedule and coordinate property/site visits with interested customers.

• Work closely with the field sales team to ensure smooth lead handovers and follow-ups.

• Maintain accurate and updated customer information in the CRM system.

• Track lead status, follow-up activities, site visits, and conversions.

• Achieve daily, weekly, and monthly lead conversion and sales targets.

• Build strong relationships with prospects and maintain a positive customer experience.

• Follow up with customers after site visits and assist in moving them toward booking.

• Stay updated on market trends, competitor projects, property prices, and new project 

launches.

• Prepare regular sales reports and provide updates to the sales manager.

• Handle customer queries and objections professionally and effectively.

Required Skills

• Excellent verbal and written communication skills.

• Strong convincing, negotiation, and objection-handling abilities.

• Good interpersonal and relationship-building skills.

• Target-oriented and self-motivated approach.

• Strong follow-up and lead management skills.

• Ability to handle multiple leads and prioritize prospects.

• Basic knowledge of CRM systems, MS Office, and communication tools.

• Good understanding of the real estate sales process.

• Ability to work effectively in a fast-paced and target-driven environment.

Qualifications & Experience

• Bachelor’s or master’s degree in marketing, Sales, or a related field is preferred.

• Fresher's - 1 years of experience in inside sales, tele-sales, customer-facing sales role.

• Freshers with excellent communication and strong sales aptitude may also be considered.

• Prior experience in real estate sales will be an advantage.

Key Performance Indicators (KPIs):

• Number of leads contacted and qualified.

• Lead-to-site-visit conversion rate.

• Site-visit-to-booking conversion rate.

• Monthly sales/booking targets achieved.

• Follow-up and lead response efficiency.

• Customer engagement and CRM data accuracy.

What We Offer

• Competitive salary with attractive performance-based incentives.

• Career growth opportunities within the real estate sales organization.

• Professional training and sales development programs.

• Exposure to premium real estate projects and customers.

• Supportive and performance-driven work environment