Front Desk Receptionist

Job Overview:

We are seeking a dedicated and professional Front Desk Executive to be the first point of contact for our guests. The ideal candidate will create a welcoming environment, manage front desk operations efficiently, and ensure smooth day-to-day hotel operations.

Key Responsibilities:

• Handle guest check-in and check-out procedures efficiently
• Manage front desk operations and maintain a positive guest experience
• Act as the first point of contact for visitors and clients
• Handle guest inquiries, calls, and communication professionally
• Collect payments from guests and maintain accurate records
• Coordinate and manage transport arrangements for guests when required
• Oversee and support daily hotel requirements and operations
• Maintain cleanliness and organization of the reception area
• Provide administrative support as needed

Work Schedule:

• 6 working days per week (1 day off)
• Shift rotation required:
• 
  
• Morning Shift: 8:00 AM – 5:00 PM
• Afternoon Shift: 2:00 PM – 11:00 PM
• Night Shift: 11:00 PM – 8:00 AM
• Weekly structure:
• 
  
• 4 days: 9 hours per shift
• 2 days: 12 hours per shift

Requirements:

• Good communication and interpersonal skills
• Basic computer knowledge
• Ability to handle multiple tasks and work under pressure
• Professional appearance and positive attitude

Prior experience in hospitality/front desk (preferred but not mandatory)