Telecalling Executive

Job Title:Counselor/Telecaller - Business Development

About the Organization:3i Education, established in 2016, is a pioneering EdTech platform offering comprehensive after-school Math and Science programs for Grades 1-10. We aim to ignite curiosity, eliminate fear, and build a strong foundation in Math and Science concepts through a unique blend of ‘Tech + Teacher,’ multimedia, hands-on activities, and S.T.E.M. learning.

For more information, visit:

• Website: www.3ieducation.com
• Instagram: @3iEducation
• Facebook: 3i Education

Job Responsibilities:

• Identify opportunities for new business development through lead generation.
• Generate leads via outbound calls, messaging, and emails.
• Counsel potential clients about the program and persuade them to attend trials or webinars.
• Coordinate and follow up on pre-sales and post-sales activities.
• Build and maintain long-term trusting relationships with clients.
• Create and manage a database of prospective clients using Salesforce or Excel.
• Achieve daily, weekly, and monthly sales and outreach targets.
• Maintain detailed records of client interactions and progress.

Daily & Weekly Targets:Daily Actions:

• Make a minimum of 150 outbound sales calls.
• Respond to client inquiries and emails promptly.
• Update CRM with the latest information on leads and opportunities.
• Meet daily outreach and follow-up targets.

Weekly Actions:

• Generate a minimum of 30 interested candidates.
• Submit weekly progress reports to the sales manager.
• Experience Required:0-3 years of work experience as a Telecaller or similar role in a BPO or sales environment.
• Qualifications:Completed graduation in any stream.
• Skills Required:Excellent communication skills in English (written and verbal).
• Ability to converse fluently in both English and Hindi.
• Proficiency in MS Office and Google Workspace (Word, Excel, PowerPoint).
• Strong record-keeping and organizational skills.
• Self-motivated, creative, and ambitious with a strong willingness to learn.
• Exceptional interpersonal skills and energetic personality.
• Mandatory Requirements:Politeness and professionalism while handling inbound and outbound calls.
• Strong ability to handle objections and provide solutions.
• Personality Attributes for Success:Confidence, adaptability, and strong motivation.
• Goal-oriented with excellent time management.
• Empathy, integrity, and a problem-solving attitude.