Technical Sales Engineer

• Attend client calls and provide technical guidance on product selection, application, and troubleshooting.
• Conduct site visits to assess project requirements, inspect surfaces, and recommend suitable Star Shield products.
• Provide technical support during and after product application to ensure correct usage and customer satisfaction.
• Build and maintain strong working relationships with dealers, distributors, and channel partners.
• Support dealer and distributor teams with product knowledge, training, and technical queries.
• Identify new business opportunities through site visits, client meetings, and market feedback.
• Coordinate with the technical/production team to resolve on-site issues and customer complaints.
• Prepare site visit reports, client feedback, and technical recommendations for internal teams.
• Support sales targets by converting technical inquiries into confirmed orders.
• Stay updated on competitor products, market trends, and application techniques in waterproofing and construction chemicals.

Required Qualifications & Experience

• Diploma/Degree in Civil Engineering (preferred) or related technical field.
• 1-3 years of experience in technical sales, preferably with a construction chemicals, waterproofing, or paints company.
• Prior experience handling customers and channel sales is preferred.
• Sound understanding of painting, flooring, waterproofing, and surface treatment products and applications.
• Willingness to travel extensively for site visits and client meetings.

Key Skills

• Strong technical and product knowledge in construction/waterproofing/paints category.
• Good communication and client-handling skills.
• Ability to explain technical concepts to non-technical clients and site workers.
• Relationship management with specifiers.
• Problem-solving mindset for on-site technical issues.
• Self-driven with the ability to work independently in the field.