Jewellery Consultant

Job SummaryAs a Jewellery Consultant at Kohira Diamond, you will be responsible for assisting customers in selecting jewellery, understanding their preferences, providing product knowledge, and delivering a personalized shopping experience. The ideal candidate should have a passion for jewellery, strong communication skills, and a customer-first approach.

• Key ResponsibilitiesWelcome customers and understand their jewellery preferences, requirements, and budgets.
• Explain diamond jewellery designs, quality, diamond characteristics, and product specifications.
• Recommend suitable jewellery pieces for engagements, weddings, gifting, and special occasions.
• Achieve individual and store sales targets while maintaining high customer satisfaction.
• Build long-term relationships with customers and follow up on enquiries and potential sales.
• Maintain product displays, store presentation, and visual merchandising standards.
• Handle customer queries, feedback, and after-sales service professionally.
• Maintain accurate sales records, customer information, and inventory coordination.
• Stay updated on jewellery trends, new collections, and competitor offerings.
• Follow company policies, billing procedures, and jewellery security protocols.