Associate (QSR / FOOD)

·        To attend the daily briefings before start of the shift

·        To check the table set up as per the set standards at the beginning of the shift

·         To greet the Guests in an approved standard and escort to the table

·         To Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

·        To Inform Guests about the day’s special menus, discount schemes etc

·        To offer menu recommendations upon request

·        To Up-sell the decided menus as and when appropriate

·        To take accurate food and drinks orders

·        To communicate order details to the Kitchen Staff

·        To serve food and drink orders to the Guests with smiling face

·        To check dishes and kitchenware for cleanliness and presentation and report any problems

·        To deliver checks and collect bill payments.

·        To take dirty plates, glasses and silverware to kitchen for cleaning.

·        To account for the cash collected from Guests accurately.