Telecaller

Ipromax
Ernakulam
₹15,000 - ₹22,000 monthly*

Fixed

₹15,000 - ₹20,000

Average Incentives*

₹2,000

Earning Potential

₹22,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
No English RequiredNo English Required

Job highlights

42 applicants

42 applicants

Job Description

ProMax is looking for a responsible and customer-friendly Telecaller & Customer Support Executive for our Kochi office.

Work timings 9.30 AM to 7 PM


Responsibilities

• Attend incoming customer enquiries and make follow-up calls

• Record new leads, active queries and lead follow-ups in the CRM

• Collect accurate customer, device and complaint details

• Check spare availability, repair options, approximate prices and warranty information

• Schedule customer visits and follow up on pending quotations and approvals

• Coordinate with the front desk, engineers and inventory team

• Update every customer discussion clearly in the CRM

• Send approved WhatsApp updates and office-location details

Candidate requirements

• Fluent Malayalam communication

• Basic English communication

• Clear and friendly speaking voice

• Basic computer and typing knowledge

• Good listening, follow-up and customer-handling skills

• Telecalling, customer service or sales experience is preferred

• Freshers with excellent communication skills may also apply

Job type: Full-time, work from office

Location: iProMax, Kochi

Salary: ₹15,000–₹22,000 per month, depending on experience, plus performance incentives

To apply, send your CV along with a one-minute voice introduction in Malayalam and English.

Job role

Work location
Work locationiPromax, Stadium Round, Jawaharlal Nehru International Stadium, Kaloor, Kochi, Kerala, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Service Delivery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelNo English Required
Gender
GenderAny gender

About company

Name
NameIpromax
Address
AddressiPromax, Stadium Round, Jawaharlal Nehru International Stadium, Kaloor, Kochi, Kerala, India
Job posted by Ipromax

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You can expect a minimum salary of 15,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kochi to get hired quickly.

The candidate should have No English Required skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kochi at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 10 Oct 2026. For more details, download apna app and find Full Time jobs in Kochi . Through apna, you can find jobs in 64 cities across India. Join NOW!