Sales Executive

To promote and sell Toyota vehicles by identifying customer requirements, generating sales leads, providing excellent customer service, and achieving monthly sales targets while maintaining Nippon Toyota's standards of customer satisfaction.

Key Responsibilities1. Customer Handling

• Welcome customers visiting the showroom.
• Understand customer requirements, preferences, and budget.
• Explain vehicle features, specifications, variants, and pricing.
• Arrange test drives and provide product demonstrations.

Sales & Target Achievement

• Achieve assigned monthly and annual sales targets.
• Generate new sales enquiries through calls, references, and field activities.
• Convert enquiries into vehicle bookings and retail sales.
• Follow up with prospective customers regularly.

Product Knowledge

• Maintain updated knowledge of Toyota models, features, variants, and offers.
• Explain finance, insurance, exchange, and other value-added services.
• Communicate product benefits and competitive advantages effectively.

Customer Relationship Management

• Maintain good relationships with existing and prospective customers.
• Ensure timely follow-up and customer satisfaction.
• Coordinate vehicle delivery and post-sales follow-up.
• Handle customer queries and complaints professionally.

Documentation & Coordination

• Collect and verify necessary customer documents.
• Coordinate with finance, insurance, registration, and delivery teams.
• Update customer enquiries, follow-ups, and sales activities in CRM/DMS.
• Ensure proper documentation throughout the sales process.
• Qualification & ExperienceMinimum qualification: Plus Two / Any Degree.
• Freshers and experienced candidates can apply.
• Previous experience in automobile sales or customer handling will be an advantage.
• Good communication and interpersonal skills.
• Basic computer knowledge.
• Required SkillsExcellent communication and convincing skills.
• Customer-oriented approach.
• Strong negotiation and sales skills.
• Target-oriented mindset.
• Positive attitude and willingness to learn.
• Good presentation and relationship-building skills.