International BPO Executive
Staffision Staffing Solutions Private LimitedFixed
₹25,000 - ₹40,000
Earning Potential
₹40,000
Fixed
₹25,000 - ₹40,000
Earning Potential
₹40,000
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 13 Sep 2026 - 26 Sep 2026 | Time: 03.30 pm - 08.00 pm...
Fast HR reply
HR responded to 85% candidates in last 2 days
54 applicants
Benefits include: Annual Bonus, PF, Travel Allowance (TA), Flexible Working Hours, Food/Meals, 5 working days
Job Description
JOB DESCRIPTION – US TAXI / CAB INBOUND
CUSTOMER SUPPORT
Position: Customer Support Executive – US Inbound Process
Process: International Voice – Inbound
Industry: Taxi / Cab / Transportation
Experience: Minimum 6 Months in US Voice Process – Mandatory
Employment Type: Full-Time
Location: Noida
Shift: US Shift / Rotational Night Shift
Working Days: 5–6 Days a Week
About the Role
We are hiring Customer Support Executives for a US-based Taxi/Cab Customer Support process.
Candidates will handle inbound calls from customers in the United States and assist them with taxi
bookings, ride-related queries, cancellations, refunds, complaints, and other customer-service
requirements.
Mandatory Requirement
Minimum 6 months of experience in a US Voice / International Voice Process is mandatory.
Candidates without prior US Process experience will not be considered.
Key Responsibilities
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Handle inbound calls from US customers regarding taxi/cab services.
Assist customers with taxi and ride bookings.
Handle ride-related queries and provide accurate information.
Assist with cancellations and refund-related queries.
Coordinate with drivers regarding customer requirements and ride-related issues.
Handle customer complaints professionally and provide appropriate resolutions.
Assist customers with fare and booking-related queries.
Follow defined processes, scripts, and quality guidelines.
Accurately update customer information and interaction details in the system.
Maintain professional communication throughout every customer interaction.
Achieve defined quality, productivity, attendance, and customer satisfaction targets.
1Required Skills
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Minimum 6 months of experience in a US Voice / International Voice Process.
Excellent spoken English with clear pronunciation.
Strong listening and customer-handling skills.
Comfortable communicating with US customers.
Ability to handle difficult or angry customers professionally.
Strong problem-solving and multitasking abilities.
Basic computer knowledge.
Experience working with CRM/customer-support applications.
Willingness to work in US/night shifts.
What We Offer
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Competitive salary
Performance incentives
International customer support exposure
Process training and certification
Professional BPO work environment
Career growth opportunities
Opportunity to work on a US-based customer support process
Selection Process
HR Screening → Communication Assessment → Operations Round → Final Selection
📍 Job Location
Noida
📧 Apply Now
Send your updated resume to staffisionstaffing@gmail.com
📞 Contact
+91-8287370567
Staffision™ – Connecting Businesses with New Talent
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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