Office Admin Assistant

Job Title: Office Admin Assistant

Company: Elmech Equipment Company, Coimbatore

About us

We are a small, friendly team in Coimbatore. You will learn the full working of the business and get direct guidance from the owner and senior staff. We expect someone who is a fast learner.

What you will do

Responsibilities

• Greet visitors, customers, and suppliers politely and inform the concerned person
• Attend incoming phone calls, note messages, and clearly communicate between different teams
• Maintain a visitor register and keep the reception area neat
• Receive couriers, parcels, and documents and keep a record of them
• Read and reply to customer emails in clear, polite English
• Prepare and send quotations using our format in Excel and Word
• Follow up with customers by phone, email, or WhatsApp until they confirm
• Keep a record of enquiries, quotations, and follow-ups in Excel
• Help with basic office work such as filing and documents
• Record confirmed orders and pass the details to the purchase, stores, and dispatch teams
• Follow up with suppliers and internal staff to make sure orders are ready on time
• Coordinate with transporters and couriers for dispatch, and share the LR number or tracking details with customers
• Prepare dispatch documents such as delivery challans and invoice copies as per our format
• Keep an Excel tracker of orders, from enquiry and quotation to order, dispatch, and delivery
• Update customers and the owner on order status, and inform them quickly if there is any delay

Who can apply

• 12th pass/ Diploma/ ITI
• Able to write/speak clearly in English
• Basic Excel (typing data, simple formulas, tables) and Word
• Pleasant, confident voice and manners for speaking with customers and visitors (Tamil and English)
• Careful with numbers and details
• Freshers with computer course training are welcome. Experience is a plus, not a must.