Inside Sales Specialist

Job Summary: Vivid LED System is looking for a proactive and target-oriented Inside Sales Specialist to manage assigned sales enquiries, understand customer requirements, maintain consistent follow-ups, and convert potential leads into successful business opportunities. The candidate will work closely with customers and internal teams to ensure timely communication, effective sales coordination, and achievement of monthly sales targets.

• Key ResponsibilitiesHandle and follow up on leads assigned by the company through IndiaMART, digital marketing, website enquiries, referrals, and other sources.
• Contact assigned leads promptly and understand their requirements, project details, budget, and purchase timelines.
• Assess lead quality and business potential based on customer interest, requirements, budget, and readiness to purchase.
• Explain Vivid LED's products and solutions to prospective customers and identify suitable offerings based on their requirements.
• Maintain regular follow-ups through calls, emails, and WhatsApp to move prospects towards purchase decisions.
• Prepare and share quotations, proposals, and product details in coordination with the relevant internal teams.
• Coordinate with the technical team to address product-related queries and provide accurate information to customers.
• Coordinate with the field sales team or management for site visits, client meetings, and opportunities requiring further discussions.
• Maintain updated lead status, follow-up schedules, quotation details, and sales pipeline records in the CRM or designated tracking system.
• Prioritize high-potential leads and ensure that no assigned enquiry is missed or left without timely follow-up.
• Identify reasons for lost or delayed opportunities and maintain clear remarks for future follow-ups.
• Prepare daily and weekly reports on lead status, customer interactions, quotations, follow-ups, and sales conversions.
• Achieve assigned monthly sales targets and contribute to the company's overall revenue growth.
• Required Skills and QualificationsAny degree in Business Administration, Marketing, Commerce, or a related field.
• Experience in inside sales, B2B sales, tele sales, or customer relationship management is preferred.
• Strong communication, negotiation, and persuasion skills.
• Ability to understand customer requirements and assess genuine business potential.
• Good follow-up discipline and the ability to manage multiple assigned leads.
• Basic proficiency in MS Excel, email communication, and CRM tools.
• A target-driven approach with strong ownership and accountability.
• Preferred ExperienceExperience handling company-provided leads and converting enquiries into orders.
• Experience B2B enquiry platforms.
• Exposure to LED displays, electronics, signage, industrial products, or technical solutions will be an advantage.