Secretary / Executive Assistant

Role Summary

The Executive Secretary will provide high-level administrative and coordination support to the Management Office, handling scheduling, communications, documentation, and confidential matters with discretion and efficiency.

Key Responsibilities

• Manage the Management Office calendar: appointments, meetings, travel, and branch visit schedules across the network
• Screen and prioritise calls, emails, and correspondence; draft replies on behalf of the Management Office
• Coordinate meetings with branch heads, doctors, department heads, and external partners; prepare agendas, record minutes, and follow up on action items
• Arrange domestic and international travel — tickets, visas, accommodation, itineraries
• Maintain confidential files, agreements, licenses, and compliance documents
• Track pending approvals, escalations, and deadlines across departments; ensure timely closure
• Liaise between the Management Office and branches, vendors, auditors, banks, and government bodies
• Prepare presentations, reports, letters, and circulars as directed
• Handle ad-hoc tasks and priority assignments from the Management Office as required