Works Era Associates

Backend Customer Support Executive

Works Era Associates
Tharamani, Chennai
₹20,000 - ₹22,000 monthly

Fixed

₹20,000 - ₹22,000

Earning Potential

₹22,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

125 applicants

125 applicants

Job Description

Job Description – Customer Support Executive

Role: Customer Support Executive

Experience: Freshers & Experienced Candidates Welcome

  • Key Responsibilities:Handle customer claims, emails, and invoices efficiently.
  • Respond to internal and external escalation calls professionally.
  • Monitor pending work and escalate issues as per the defined escalation matrix.
  • Maintain accurate records and ensure timely follow-ups.
  • Possess basic knowledge of MS Excel for daily operations.
  • Requirements:Basic MS Excel knowledge.
  • Good communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Strong problem-solving and customer service skills.
  • Shift Details:Working Days: Monday to Saturday
  • Shift: General Day Shift
  • Timings: 9:00 AM – 6:00 PM or 9:30 AM – 6:30 PM

Freshers are encouraged to apply!

Job role

Work location
Work locationModule No. 6B, 6th Floor, E Block, IIT Madras Research Park, Kanagam Road, Taramani, Chennai, Tamil Nadu, 600113 Tharamani, Chennai
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsHindi
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameWorks Era Associates
Address
AddressModule No. 6B, 6th Floor, E Block, IIT Madras Research Park, Kanagam Road, Taramani, Chennai, Tamil Nadu, 600113 Tharamani, Chennai
Job posted by Works Era Associates

Similar jobs you can apply for

Telecalling / BPO / Telesales
Vks Automotive Solutions Private Limited

Telecaller

Vks Automotive Solutions Private Limited
Anna Nagar, Chennai Region
₹13,000 - ₹17,000*
Work from Office
Full Time
Any experience
Basic English
Muthoot Finance

Sales Intern

Muthoot Finance
Kodambakkam, Chennai
₹14,000 - ₹27,000
Work from Office
Full Time
Freshers only
Basic English

Field Marketing Executive

Career Fairy India
Chennai
₹5,000 - ₹60,000*
Field Job
Full Time
Freshers only
Basic English

Customer Relationship Executive

KUN CAPITAL MOTORS PVT LTD
Ambattur, Chennai Region
₹15,000 - ₹40,000*
Work from Office
Full Time
Any experience
Basic English
Bajaj Finance Limited

Telesales Executive

Bajaj Finance Limited
Chetpet, Chennai
₹18,500 - ₹35,000*
Work from Office
Full Time
Any experience
Basic English
Kotak Mahindra General Insurance Company Limited

Senior Relationship Manager

Kotak Mahindra General Insurance Company Limited
Tambaram West, Chennai Region
₹35,000 - ₹1,40,000*
Work from Office
Part Time
Any experience
No English Required

You can expect a minimum salary of 20,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 26 Aug 2026. For more details, download apna app and find Full Time jobs in Chennai . Through apna, you can find jobs in 64 cities across India. Join NOW!