Showroom Admin

Job Summary

The Showroom Admin is responsible for ensuring the smooth day-to-day administrative operations of the furniture showroom. The role involves coordinating sales documentation, maintaining records, supporting customer service, monitoring inventory-related documentation, coordinating with various departments, and ensuring efficient showroom administration.

Key Responsibilities

• Handle all showroom administrative activities and maintain proper documentation.
• Prepare and maintain sales orders, quotations, invoices, delivery challans, and customer records.
• Coordinate with the warehouse, factory, logistics, and accounts departments for order processing and deliveries.
• Monitor customer orders and provide regular status updates to customers and the sales team.
• Maintain daily sales reports, pending delivery reports, and customer follow-up records.
• Ensure accurate filing of purchase bills, vendor invoices, and other showroom documents.
• Maintain attendance records, leave records, and staff movement details (if assigned).
• Handle showroom petty cash and maintain proper expense records.
• Coordinate with service teams regarding installation, complaints, and warranty requests.
• Maintain stock movement records and coordinate stock transfers between branches.
• Ensure showroom displays, price tags, promotional materials, and product catalogs are updated.
• Prepare MIS reports and submit daily, weekly, and monthly reports to management.
• Answer customer calls and direct inquiries to the appropriate departments.
• Maintain office supplies and ensure smooth functioning of showroom facilities.
• Support management during audits, stock verification, and operational reviews.
• Perform any other administrative duties assigned by management.

Required Skills

• Excellent communication and coordination skills.
• Strong organizational and time management abilities.
• Good knowledge of MS Excel, Word, and Outlook.
• Experience in billing software/ERP/CRM systems is preferred.
• Attention to detail and documentation accuracy.
• Ability to multitask and work under pressure.
• Customer service-oriented attitude.
• Basic accounting knowledge is an added advantage.

Qualifications

• Bachelor's degree in Commerce, Business Administration, or any relevant discipline.
• 2–5 years of experience in administration, preferably in a furniture showroom, retail showroom, or similar industry.
• Preferred ExperienceExperience in furniture, home décor, retail, or interior products.
• Familiarity with inventory coordination and sales documentation.
• Knowledge of GST billing and invoice processing is preferred.