Sales/Collection - Telecaller

Company: CreditMantri Finserve Private Limited

Location: Spencer Plaza, Chennai

Employment Type: Full-Time

Experience: Freshers & Experienced

Role Overview: We are looking for energetic and customer-focused individuals to join our team for Telesales, Telecollection, and Loan Sales (Referral). The candidate will interact with customers over the phone, understand their requirements, support repayment follow-ups, and generate qualified loan referrals.

Key Responsibilities

Telesales (10 vacancies)

• Hindi Mandatory
• Make outbound calls to prospective and existing customers.
• Understand customer requirements and recommend suitable financial products.
• Explain product features, eligibility, and benefits clearly.
• Follow up with interested customers and convert leads into successful outcomes.
• Achieve assigned monthly sales targets.

Telecollection (10 vacancies)

• Hindi Mandatory
• Contact customers regarding pending or upcoming loan/credit repayments.
• Follow up professionally and encourage timely payments.
• Understand customer concerns and provide appropriate assistance or escalation.
• Maintain accurate call and collection records.
• Achieve assigned collection targets.

Loan Sales – Referral (2 vacancies)

• Kannada & Telugu Mandatory
• Identify customers who are interested in loans or additional financial products.
• Understand their basic requirements and eligibility.
• Generate and share qualified loan referrals through the appropriate process.
• Follow up on referrals and coordinate with the relevant team.
• Maintain accurate referral and customer information.

Work Details:

• Shift: General Day Shift
• Working Days: 6 days a week
• Timing: 9:15 AM – 7:00 PM
• Salary: ₹14,000 – ₹25,000 take-home
• Incentives: ₹1,000 – ₹10,000 based on performance

Freshers are welcome to apply.