Operations Executive

OPERATIONS EXECUTIVE: Operations ExecutiveDepartment: OperationsLocation: ChennaiEmployment Type: Full-TimeJob SummaryWe are looking for a proactive, responsible, and growth-oriented Operations Executive to manage customer coordination, document collection, internal communication, and day-to-day operational activities.

The ideal candidate should be a multi-tasker with good communication skills, a positive attitude, and a strong willingness to learn and grow within the organization.

• Key Responsibilities Connect with customers regularly and provide timely updates regarding their requirements and process status.
• Follow up with clients for pending documents and ensure timely collection.
• Verify and organize the documents received from clients and circulate them with the concerned internal teams.
• Coordinate effectively between customers and internal departments to ensure smooth workflow.
• Maintain proper records and track pending documents, customer updates, and operational activities.
• Handle multiple tasks simultaneously and prioritize work based on urgency.
• Follow up with relevant teams to ensure tasks are completed within the required timelines.
• Resolve basic customer queries and escalate issues to the concerned team whenever required.
• Support the team in day-to-day operational activities and ensure smooth execution of assigned tasks.
• Maintain professionalism and positive communication while dealing with customers and colleagues.
• Skills & RequirementsGood verbal and written communication skills.
• Strong follow-up and coordination skills.
• Ability to multi-task and manage multiple responsibilities efficiently.
• Good organizational and time-management skills.
• Basic knowledge of MS Office / Google Workspace is preferred.
• Ability to work independently as well as collaborate with a team.
• Positive attitude with a strong willingness to learn.
• Should be proactive, responsible, and target-oriented.
• Candidates who are looking for career growth and long-term opportunities are preferred.
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Who We Are Looking ForWe are looking for someone who:

• Takes ownership of assigned responsibilities.
• Is comfortable communicating with customers on a regular basis.
• Can manage multiple tasks without losing track of priorities.
• Is willing to learn new processes and take on additional responsibilities.
• Wants to grow along with the organization and build a long-term career in Operations.