Deputy Manager PQA
Mahindra And Mahindra Limited
Work from Office
Full Time
Min. 8 yearsJob Description
Deputy Manager PQA
Responsibilities & Key Deliverables
- Responsible for Field/internal Customer Quality of Aggregate & Driveline.
- Handling field/warranty complaints, one of field concern, early mileage failure & PDI Concern.
- Field failure parts tracking & analysis in coordination with Product stakeholders for RCA & actions, effective interaction with internal customers/dealers
- Warranty data analysis, monitoring & initiate proactive actions for complaint reduction.
- Handly independently critical field issues & closure.
- Ensure timely closure of field failures with structured problem solving approach (QC story/G8D).
- Conduct Product & Process Audits of Assembly & Machine shop.
- Responsible for all field concerns related CTQ audit, vehicle plant audits & Dock Audit of RFD aggregates.
- Supplier visits for failure parts Root cause analysis & verify the controls.
- Effective monitoring/tracking & interpretation of MIS / reports
- Conduct product audits (Global Demerit Audit of Aggregates as per plan for existing & upcoming launch model with ensuring on time NC closure, Outgoing Quality audit of RFD products/gears).
- Frequent visits on Dealerships for critical issues diagnostic & Trouble shooting.
- Co-ordinate Product Deviation & closure tracking.
- Prepare presentation for Repair Orders, MIS & Tracking sheet for Senior Management review.
- Attend ECN changes meeting & validate the effectiveness in GD audit.
- Actively involve in New projects & ensure all open clearance in each phase.
- Regular dealer connect for customer requirements understanding & closure
Experience
8 to 10 yrs
Industry Preferred
Automobile
Qualifications
Our commitment to Diversity, Equity, and Inclusion
We are proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to age, caste, race, religion, color, ethnic origin, gender identity, nationality, physical or mental disability, medical condition, sexual orientation, educational background, marital or domestic partnership status, pregnancy or childbirth, veteran status, citizenship status, ancestry, financial status, or any other personal characteristic protected by applicable law.
We actively encourage candidates from all backgrounds to apply and bring their unique perspectives to our teams. We are committed to ensuring an accessible and inclusive experience for all applicants.
Together, we rise by embracing differences and building a future that reflects the communities we serve.
Experience Level
Mid LevelJob role
Job requirements
About company
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The candidate should have completed the required education and people who have 8 to 10 years are eligible to apply for this job. You can apply for more jobs in Chakan to get hired quickly.
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