Telecalling Executive

Solar Customer Support Telecaller (Odia)Company: Upskalor Technologies LLP

Location: Patia, Bhubaneswar (work from office/Home)

Type: Full-time, day shift

Salary: ₹[X] to ₹[Y] fixed per month + incentive per confirmed booking

Openings: [N]

About the role

People across Odisha are looking to install rooftop solar to cut their electricity bills. You will call these customers, understand what they need, answer their questions in simple Odia, and guide them to the next step, such as a site survey, a quotation or a booking.

What you will do

• Call customers who have shown interest in solar (homes, shops, clinics, small businesses)
• Understand their needs: monthly electricity bill, roof type and space, ownership, budget, timeline
• Explain solar in simple language: how much they can save, how the system works, installation time, and the subsidy and net metering process
• Handle common doubts such as "Is it too costly?", "What if there's a power cut?", "Is the subsidy real?", "Who will maintain it?"
• Motivate the customer to take action: book a free site survey, accept a quotation call, or visit a vendor
• Follow up by phone and WhatsApp until they decide
• Record every call and the customer's status in the CRM the same day
• Meet daily targets for calls, qualified leads and site visits booked

Who we are looking for

• Fluent Odia is a must. Basic Hindi and English are a plus.
• Clear, friendly, patient voice, and a habit of listening before speaking
• 12th pass or graduate. Freshers with good communication are welcome.
• Comfortable with smartphone, WhatsApp and basic computer use
• Experience in telecalling, customer support, insurance, loan or home-improvement sales is a plus
• Interest in solar or clean energy is a plus (we will train you on the product)

What we offer

• Fixed salary + incentive on every site visit booked or deal closed
• Full training on solar basics, subsidy process, scripts and CRM
• Growth path to Senior Telecaller and Team Lead
• Work with AI tools that make calling and follow-up easier

How to apply: Call or WhatsApp [number] with your name and "Solar Telecaller".

Odia short version (for the ad):

ସୋଲାର୍ ଗ୍ରାହକ ସହାୟତା ଟେଲିକଲର୍ ଆବଶ୍ୟକ – ଭୁବନେଶ୍ୱର (ପାଟିଆ)

ଭଲ ଓଡ଼ିଆ କହିପାରୁଥିବା ପ୍ରାର୍ଥୀ ଦରକାର। ସୋଲାର୍ ଲଗାଇବାକୁ ଚାହୁଁଥିବା ଗ୍ରାହକଙ୍କୁ ଫୋନ୍ କରି ସେମାନଙ୍କ ପ୍ରଶ୍ନର ଉତ୍ତର ଦେବେ ଓ ପରବର୍ତ୍ତୀ ପଦକ୍ଷେପ ନେବାକୁ ସାହାଯ୍ୟ କରିବେ। ଦରମା + ଇନସେଣ୍ଟିଭ୍। ଫ୍ରେସର୍ ମଧ୍ୟ ଆବେଦନ କରିପାରିବେ। ଯୋଗାଯୋଗ: [number]