Service Technician

Job Description – Service Technician

Company: ISCOOT Motors India LLP

Position: Service Technician – EV 2-Wheeler

Location: Bhopal

Employment Type: Full-Time

Experience: Relevant experience in EV 2-Wheeler servicing preferred

Joining: Immediate Joiners Preferred

Job Summary:-

We are looking for a skilled and responsible Service Technician who will be responsible for the servicing, diagnosis, repair, maintenance, and warranty-related work of scooties. The candidate will also coordinate with dealers, manage spare parts, billing, warranty replacements, and maintain accurate service and material records.

Key Responsibilities:-

• Perform servicing, inspection, diagnosis, troubleshooting, and repair of EV 2-Wheeler vehicles/scooters.
• Identify electrical, mechanical, battery, motor, controller, wiring, and other vehicle-related issues.
• Handle routine and preventive maintenance of EV vehicles.
• Coordinate with dealers regarding service, repair, complaints, and technical issues.
• Check and verify warranty/guarantee claims as per company policies.
• Inspect defective parts and determine whether they qualify for warranty/guarantee replacement.
• Coordinate and oversee replacement of warranty parts and ensure proper servicing.
• Maintain proper records of warranty claims, replaced parts, repairs, and service history.
• Manage and monitor spare parts and service materials.
• Ensure proper issuance, usage, and stock records of spare parts.
• Prepare and manage service-related billing and documentation.
• Maintain accurate records of all vehicles serviced, repaired, parts replaced, and materials used.
• Coordinate with the service team and dealers to ensure timely resolution of customer complaints.
• Ensure all service and repair work is completed according to company standards.
• Maintain cleanliness, safety, and proper handling of tools and equipment.
• Report recurring technical issues and major vehicle faults to the concerned senior/management.

Required Skills & Qualifications:-

• ITI/Diploma in Automobile, Electrical, Mechanical, or related field preferred.
• Experience in EV 2-Wheeler servicing and repairing will be preferred.
• Strong knowledge of EV electrical and mechanical systems.
• Knowledge of battery, motor, controller, wiring, charging system, and other EV components.
• Ability to diagnose and troubleshoot technical problems.
• Good knowledge of spare parts identification and management.
• Basic knowledge of billing, documentation, and record maintenance.
• Good coordination and communication skills.
• Ability to work independently as well as with a team.
• Willingness to coordinate with dealers and travel if required.

Preferred Candidate:- Immediate joiners will be preferred.

Interested candidates can apply with their updated CV/resume.