Senior Customer Associate/Customer Associate/Trainee Customer Associate/Hostess

Hiring: Customer Associate / Senior Customer Associate / Trainee Customer Associate / HostessIndustry: Food & Beverage (F&B) – Hospitality

Department: Operations

Job Location: Bengaluru

Employment Type: Full-Time

Job DescriptionWe are looking for enthusiastic, customer-focused, and service-oriented individuals to join our hospitality team. Candidates will be responsible for delivering excellent guest experiences and ensuring smooth restaurant and outlet operations.

• Key ResponsibilitiesWelcome and greet guests warmly and professionally.
• Manage guest seating, table allocation, and reservations.
• Explain menu items, food and beverage options, and ongoing promotions.
• Take orders accurately and coordinate with kitchen and bar teams.
• Ensure timely service and maintain guest satisfaction.
• Handle guest queries and complaints professionally.
• Maintain cleanliness, hygiene, grooming, and service standards.
• Assist with billing, upselling, and suggestive selling.
• Support daily outlet operations and coordinate with team members.
• For senior roles, guide junior staff and support service coordination.
• Eligibility & RequirementsFreshers and experienced candidates can apply.
• Experience in restaurants, pubs, bars, breweries, hotels, or other hospitality outlets is preferred.
• Good communication and interpersonal skills.
• Pleasant personality, professional grooming, and a customer-friendly attitude.
• Ability to work in rotational shifts, including weekends and holidays.
• Willingness to learn and work in a fast-paced environment.
• Role RequirementsTrainee Customer Associate: Freshers welcome; training will be provided.
• Customer Associate: Experience in guest service is preferred.
• Senior Customer Associate: Relevant F&B experience and the ability to guide junior team members.
• Hostess: Strong communication skills and the ability to manage guest greetings, reservations, and seating arrangements.

Key SkillsCustomer Service | Guest Relations | Communication Skills | Restaurant Operations | Hospitality | Upselling | Teamwork | Guest Handling

Interested candidates can apply now!