Security Guard

JOB DESCRIPTION – SECURITY GUARDThe Wisdom Tree Community

Position: Security Guard

Location: The Wisdom Tree Community

Department: Security & Facility Management

Reports To: Security Supervisor / Facility Manager

Job PurposeTo ensure the safety and security of residents, visitors, staff, property, and common areas of The Wisdom Tree Community by maintaining a vigilant presence, controlling access, monitoring movements, and responding promptly to security incidents and emergencies.

• Key ResponsibilitiesMaintain 24/7 security and vigilance at the assigned gate/post.
• Monitor and control the entry and exit of residents, visitors, vendors, delivery personnel, domestic workers, and vehicles.
• Verify visitor details and follow the community's visitor management and access-control procedures.
• Maintain accurate visitor, vehicle, material movement, and incident registers.
• Conduct regular patrols of designated areas and report any suspicious activity, safety hazards, or security concerns.
• Monitor CCTV cameras where assigned and immediately report unusual or suspicious activity.
• Prevent unauthorized persons from entering restricted/common areas.
• Check incoming and outgoing materials as per established procedures and obtain necessary authorization.
• Assist residents and visitors courteously while maintaining security protocols.
• Monitor parking areas and help ensure vehicles are parked only in designated locations.
• Respond promptly to fire alarms, medical emergencies, accidents, disturbances, and other emergency situations.
• Support the Emergency Response Team and assist during evacuation, fire emergencies, and other incidents.
• Immediately inform the Security Supervisor/Facility Manager about any incident, breach, damage, or emergency.
• Maintain discipline at the security post and ensure proper handover/takeover between shifts.
• Ensure the security post, registers, equipment, and surrounding area are kept clean and organized.
• Follow all community rules, security SOPs, and instructions issued by management.
• Perform any other security-related duties assigned by the Security Supervisor or Facility Manager.
• Required Skills & QualificationsMinimum 10th Pass preferred.
• Previous experience as a Security Guard, preferably in a residential community, apartment complex, gated community, corporate facility, or similar environment.
• Good observation and alertness.
• Basic ability to read and write and maintain registers.
• Basic knowledge of mobile phones, visitor management systems, CCTV, and security equipment is preferred.
• Good communication and interpersonal skills.
• Ability to remain calm and respond appropriately during emergencies.
• Physically fit and capable of standing/walking for extended periods.
• Honest, disciplined, punctual, responsible, and courteous.
• Ability to work in day/night shifts and on weekends/holidays as required.
• Preferred AttributesPrior experience in a gated residential community will be an advantage.
• Basic knowledge of fire safety and emergency response.
• Familiarity with visitor management and vehicle access procedures.
• Valid security training/certification where applicable.
• Good grooming and professional appearance.
• Key Performance ExpectationsZero unauthorized entry due to negligence.
• Accurate maintenance of all security registers and records.
• Prompt reporting and escalation of incidents.
• Consistent adherence to security SOPs.
• Professional and courteous interaction with residents and visitors.
• Effective response during emergencies.
• Proper shift handover with no pending information or security gaps.