Receptionist / Front Office Executive

Untangle is a leading mental health organisation based in Bangalore.

We are looking for a warm, organised, and people-oriented Front Desk Executive to be the first point of contact for our clients and play an important role in ensuring a smooth experience at our office.

Key Responsibilities:

• Welcome and host clients at the office and ensure they have a warm and comfortable experience.
• Respond to enquiries through calls and WhatsApp, understand client needs, explain our services, and help convert enquiries into bookings.
• Manage Psychologists’ calendars, including scheduling, rescheduling, and cancellations.
• Handle payments and billing, including collecting payments and maintaining payment records.
• Oversee the day-to-day functioning and ensure the office is well-maintained and organised.
• Coordinate with Psychologists and the internal team to ensure the office runs smoothly.

We're looking for someone who:

• Enjoys interacting with people
• Has strong spoken and written English communication skills
• Lives within 5 km of JP Nagar 1st Phase
• Has an academic or professional background in, or a genuine interest in, mental health
• Is comfortable working on Saturdays and Sundays, with Wednesday as the weekly day off