Pre-Sales Executive – Interior Design

Samagra Interiors is looking for an enthusiastic and customer-focused Pre-Sales Executive to handle incoming leads, communicate with potential clients, understand their interior requirements, and generate qualified appointments for the sales and design team. The ideal candidate should have excellent communication, strong follow-up skills, and an interest in home interiors.

Key Responsibilities

• Handle incoming leads through phone calls, WhatsApp, website inquiries, social media, and other sources.
• Make outbound calls to prospective clients and introduce Samagra Interiors and its services.
• Understand client requirements, property details, budget, location, and expected project timeline.
• Qualify leads based on project requirements, budget, decision-making stage, and readiness to proceed.
• Explain the company's interior design services, process, and project timelines.
• Schedule site visits, showroom appointments, and meetings with the sales/design team.
• Follow up regularly with leads through calls and WhatsApp to improve conversion.
• Maintain accurate lead details and follow-up status in the CRM.
• Coordinate with the sales team for smooth handover of qualified leads.
• Achieve daily and monthly calling, appointment, and qualified-lead targets.
• Maintain professional communication and provide a positive first experience for potential clients.
• Prepare regular reports on calls, follow-ups, appointments, and lead conversions.
• RequirementsGraduate / Diploma in any relevant field.
• 1–3 years of experience in pre-sales, telecalling, customer relationship management, or inside sales.
• Experience in interior design, real estate, construction, furniture, or home improvement industries is an advantage.
• Excellent communication and interpersonal skills.
• Good command of English; Hindi and Kannada will be an advantage.
• Strong follow-up and lead-conversion skills.
• Basic knowledge of CRM, MS Office, Google Sheets, and WhatsApp Business.
• Positive attitude, confidence, and ability to handle customer objections professionally.
• Preferred SkillsBasic understanding of home interior design and interior products.
• Ability to identify genuine and high-potential interior project leads.
• Experience in handling high-volume calls and lead databases.
• Target-oriented and self-motivated.
• Good coordination skills with sales and design teams.

Reporting To: Sales Manager / Senior Sales Manager

Work Location: HSR Layout, Bengaluru